Question about AMD eMachines Desktop System w/ 17'' CRT Display, 2.0 GHz Athlon 64 3000+ (W3400)

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Code 37, DVD/cd drive

Emachines T5254 desktop, windows vista home premium, AMD 2.1 GHZ,
DVD/CD RW drive worked for about a day, didn't even have all my files transfered, then computer quit recognizing it. Device manager says Code 37, windows cannot initialize the device driver for this hardware. Tried updating driver, it's already updated. Keep getting error message popping up on screen that error occured while trying to communicate with scanning device, make sure it's installed correctly. I don't even know which scanning device it's talking about. I have a scanner hooked to it, a printer and in the network, an all in one. I thought maybe the problem is with windows vista so I checked their site for help. They claim the Windows ID is invalid (factory installed with computer) and wont even help me. Other sites tell me to change the system registry, but then others said when they did that it recognized the DVD drive and let them read from it, but not write to it. I don't want to change this if it's not going to work as intended. What should I do?

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  • soulstar May 01, 2008


    My dvd rewriter isn't being recognised by real player or media player. I thought it was the driver so I installed a new one but the same thing keeps happening. A message comes up saying that error code 37 can not be resolved.



    I have tried the following solutions as suggested by the FixYA team (IrishDruid and DaveCon):



    1. Go to your device manager. START>CONTROL PANEL>SYSTEM (If using XP, make sure you have chosen 'classic view' from the left side panel)>click on the 'Hardware' tab and you should see DEVICE MANAGER. Click this button.
    2. Find the entry DVD/CD ROM DRIVES and click on the + sign next to it. Now you should see your DVD rewriter listed there. Double click this.
    3. In the box that pops up, choose the "Driver" tab.
    4. Click the button that says 'Uninstall Driver'.
    5. Once this is done, right click on the DVD entry again and from the menu chose "Scan for hardware changes" to reinstall or upgrade the driver.
    6. On the 'General Properties' tab of the device, click 'Troubleshoot' to start the Troubleshooting Wizard and follow the on-screen instructions.

    I also changed the IDE cable (cable between the drive and the motherboard).



    The final sugestion was to foerget it and download Nero, which I have not done.



    None of this has worked. Someone suggested that I clean up my registry. How do you do this and do I have to purchase software or can I download it for free?



  • Anonymous Dec 03, 2008

    im sick of it r u !

  • Anonymous May 20, 2009

    code 37 lost both dvd drives w/ vista home

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  • 9 Answers

If you follow this it will fix your problems
http://support.microsoft.com/kb/314060/en-uk

Posted on Jan 11, 2009

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