Question about Nokia Cell Phones

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I have a 6255i that just will not boot up...key pad lights then cuts off after a couple of seconds. Battery seems to be fine and phone does the same thing when on charger. My biggest concern, other than losing the use of my phone, is how can I get my contact list off? Are there forensic drive information recoverers like with PCs? Sure could use some advice and help.

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  • soytnly Aug 05, 2010

    I have a 6255i that just will not boot up...key pad lights then cuts off after a couple of seconds. Battery seems to be fine and phone does the same thing when on charger. My biggest concern, other than losing the use of my phone, is how can I get my contact list off? Are there forensic drive information recoverers like with PCs? Sure could use some advice and help.

  • soytnly Aug 05, 2010

    I have a 6255i that just will not boot up...key pad lights then cuts off after a couple of seconds. Battery seems to be fine and phone does the same thing when on charger. My biggest concern, other than losing the use of my phone, is how can I get my contact list off? Are there forensic drive information recoverers like with PCs? Sure could use some advice and help.

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Hi, to me it sounds like the problem is with the phones firmware, you may be able to get this wiped and re-installed at a phone shop for a small fee, doing this will wipe everything on the phone such as numbers,ringtones,messsages,pictures etc

you can get the info off the phone if you have a cable from your phone to usb port on computer then all you need to do is download nokia pc suite and connect the phone,once you have done this and connected the phone you will be able to access the info stored on your phone and you can then back it up on your pc until you either get the phone fixed or get another nokia

hope that gives you a good idea of the way to save your data, all you need to do is get a nokia data cable for your phone, you can get one from the well known auction site for next to nothing.

nokia pc suite is free to download just go to google search page and type in free nokia pc suite then hit search this will then list loads of sites that will let you download the nokia pc suite for free and you can then back up everything on your phone to your pc

let me know how you get on or if you need further assistance ok

Posted on Aug 05, 2010

  • soytnly Aug 06, 2010

    Many thanks for the extensive reply. Two questions though.
    1. If the phone will not boot, can I still use the Nokia PC Suite to retrieve the phones info...contact list, pics, etc?
    2. If so, I would certainly need to do this prior to having the frimware rest, right?
    Again, many thanks.

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Just remove the battery and hold down the power button for 20 seconds,(this allows for discharge) reinstall the battery and restart the phone,This should fix this issue

Posted on Aug 05, 2010

  • soytnly Aug 05, 2010

    Thanks for the reply. That didn't do it.

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Nokia's PC suite can do that. You can also copy all your contacts from phone memory to your sim card.

Posted on Aug 04, 2010

  • soytnly Aug 05, 2010

    Thanks for the reply.
    Where do I gain access to the Nokia PC suite (I'm on a Mac)?
    If the phone will not boot how, can I access phone memory and I do not believe I have a sim card.

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