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Hotpoint Shield Sensor System Water Heater.Model WG40TO1AVFOO. How do I reset the Smart Shield Air Shut Off Panel? Thank You Gary J. Bequette

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Pushing the pin you see back down opens the safety baffle and turns your smartshield heater into any old heater (that is, no smartshield). If you want, find a way to hold that pin down (remember it gets hot in there), put it all back together, and get on with your life.

Posted on Dec 05, 2009

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GE(made by Rheem) has this to say about Smart Shield system:
"The SmartShield Sensor System completely seals the combustion chamber in a flammable vapor event, eliminating the hazards caused by a spill of flammable material, such as gasoline."
If something triggered the Flammable Vapor Ignition Retardant device and broke the glass vial that is a part of Rheem's system, you'll need a new heater because the old one will never light again.

Posted on Apr 22, 2009

  • JTSA Apr 22, 2009

    GE(made by Rheem) has this to say about Smart Shield system:

    "The SmartShield Sensor System completely seals the combustion chamber in a flammable vapor event, eliminating the hazards caused by a spill of flammable material, such as gasoline."

    If something triggered the Flammable Vapor Ignition Retardant device and broke the glass vial that is a part of Rheem's system, you'll need a new heater because the old one will never light again.

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I have the same problem today. The pilot light on my GE (by Rheem) model SG50T12AVH00 (3 yrs old) would not stay lit. Called the service number on the tank and was told to remove the burner cover and look to see if a raised pin is visible. It was. Was told that this means the safety system was triggered and the tank needs to be replaced. They authorized a replacement tank- told me to bring it back to Home Depot and they would give me another one. I'm in he process of draining and disconnecting it now. We'll see what happens....

Posted on Apr 29, 2009

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