Question about GE Heating & Cooling
Pushing the pin you see back down opens the safety baffle and turns your smartshield heater into any old heater (that is, no smartshield). If you want, find a way to hold that pin down (remember it gets hot in there), put it all back together, and get on with your life.
Posted on Dec 05, 2009
GE(made by Rheem) has this to say about Smart Shield system:
"The SmartShield Sensor System completely seals the combustion chamber in a flammable vapor event, eliminating the hazards caused by a spill of flammable material, such as gasoline."
If something triggered the Flammable Vapor Ignition Retardant device and broke the glass vial that is a part of Rheem's system, you'll need a new heater because the old one will never light again.
Posted on Apr 22, 2009
I have the same problem today. The pilot light on my GE (by Rheem) model SG50T12AVH00 (3 yrs old) would not stay lit. Called the service number on the tank and was told to remove the burner cover and look to see if a raised pin is visible. It was. Was told that this means the safety system was triggered and the tank needs to be replaced. They authorized a replacement tank- told me to bring it back to Home Depot and they would give me another one. I'm in he process of draining and disconnecting it now. We'll see what happens....
Posted on Apr 29, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 07, 2014 | Water Water Heaters
Sep 06, 2014 | 1997 Isuzu Hombre
Jan 18, 2013 | Water Heaters
Jul 13, 2012 | Water Heaters
Sep 13, 2011 | Water Heaters
Mar 05, 2011 | Rheem 81VP6S/430126 Water Heater
Feb 27, 2011 | Water Heaters
Jan 11, 2011 | Whirlpool Water Heaters
Dec 20, 2010 | Reliance & 50gal Electric Water Heater
Apr 28, 2017 | GE Heating & Cooling
Apr 08, 2017 | GE Heating & Cooling
2,141 people viewed this question
Usually answered in minutes!