Question about Dell Dimension 9100 PC Desktop

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I have 9100 dell desktop. I was having problems with comupter and had a virus scan going and then computer rebooted and now I am unable to do anything. Not in safe mode or anything. It says it can't find any hard drives and then says loading PBR for description 2...done I tried the f8 option to reboot to orginal settings and can't do that as well. HELP!!!

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Trying using a boot disk to see if your data is still there. I've seen this happen before and the virus had infected several of the files required for the computer to boot. When the virus scanner cleaned the files and the computer rebooted, the system files were gone.
What ever you do, do not reformat the hard drive or use a system restore disk until you are sure that you have no data that is recoverable on the drive.

Posted on Aug 05, 2010

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Posted on Jan 02, 2017

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