Question about Dell Dimension 9100 PC Desktop
Trying using a boot disk to see if your data is still there. I've seen this happen before and the virus had infected several of the files required for the computer to boot. When the virus scanner cleaned the files and the computer rebooted, the system files were gone.
What ever you do, do not reformat the hard drive or use a system restore disk until you are sure that you have no data that is recoverable on the drive.
Posted on Aug 05, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Go to www.google.com and in the search box type:
"Download cnet Malwarebytes" (without the quotes). Download and
install malwarebytes from the sites download.cnet/malwarebytes. When the
site opens up click on the Green Download button on the left. Do not
click the Red Download button, that's junk. When it finishes installing the Gui
Interface will open up with an offer to Accept a Trial Version or
Decline. CLICK DECLINE you want the totally free version. Run a
QUICK SCAN. As it scans, if it finds infections the number will be in
red. When it finishes scanning, click SHOW RESULTS. A notepad text
document will open up showing you the results. You can close the text
document and go back to the Gui Interface where you will click REMOVE SELECTED
RESULTS. The objects will already be selected for you. When it
finishes removing the objects click ok and it will sometimes reboot your
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