Question about HP Officejet 5510 All-In-One Thermal Printer

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I am trying to connect my 5 year old HP 5510 printer to a new desktop. But I get the same error messages: check ink cartridges alernately black and color, (they are new), but removing them and replacing them doesn't stop the error message. How can I get past this?

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The print head the the cartridge sits in might need to be pushed in

Posted on Aug 04, 2010

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I am receiving a cartridge error on an HP OJ 5510 all-in-one printer. I have tried a black cartridge new cartridge to clear the error without success. The color cartridge seems to be okay. I have...


In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken. Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

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HP Photosmart C4140 error message won't go away Remove and check color cartridge. I have done this and unplugged, checked both color and black cartridges...won't go away.


hey, sometimes there are faulty cartridges. i use to got some brand new and original from the shop and not working.. so try it with some old cartridge if you have.. you can also try to remove the cartridge and clean/wipe the contacts on the cartridge side and on the printer side (turn of the printer for safety)

Sep 18, 2011 | HP Officejet 5510 All-In-One Thermal...

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I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


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Error message on HP 2800 business inkjet, message reads 1% ink left on brand new cartridge


Hello,

View the user manual here. http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00449611/c00449611.pdf

go to page 60 and follow the instructions for replacing the ink cartridge, remember to have the printer on when you do.

Then go to page 62 and allign the print head automaticly following the instructions it gives.

This will re-callibrate the ink level on the printer and should read correctly for you.

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Empty incoming faxes


Hi,
Check to make sure the ink is coming out of the cartridge as this often takes some coaxing with a new one. Take the cartridge out of the printer and dab the print head on a piece of paper and check to see if the print head leaves a mark on the paper. If you see 2 stripes on your paper it means the cartridge is okay. On the other hand, if there is no ink mark left on the paper it means that the ink is not flowing freely from the print head. In this case, fill a saucer or old coffee mug with hot water and place the cartridge in the water so that only the print head is submerged. Leave it for a few minutes and then dab it on the paper again to see if the ink is flowing.
Please let me know if this is not what's causing the problem.
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Apr 30, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

I've tried trouble shooting "print cartridge error" plus print still in queue message. I've cleared both but messages still returns with copy, fax and scan lights blinking.I've tried the posted fixes but...


I had this exact error not to long ago. There was nothing in the book to help. I just finally changed my black ink cartridge. That stopped the error message.

So if you haven't tried that, put in new cartridges. Hope this helps.... :0)

Apr 26, 2009 | HP Officejet 5510 All-In-One Thermal...

2 Answers

HP Officejet 5510 error "Remove & check color cartridge


Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

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1 Answer

Printer cartridge error message for office jet 5510 printer


I JUST HAD ADVICE FOR ANYONE THAT IS HAVING INK PRINTER CARTRIDGE PROBLEMS WITH THEIR HP 5510. MAKE SURE YOU ARE USING GENUINE HP INK CARTRIDGE. I HAVE BEEN HAVING PROBLEMS AND THE HP HELP DESK SUGGESTED THIS. NOW IT WORKS PERFECTLY!!!! JUST WANTED TO SHARE THIS INFO IN CASE ANYONE ELSE IS HAVING PROBLEMS!

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Printing message problems


its not an ink problem but a mechanism problem many things can lead to this: say bad film, week rollers and etc so loos the nprinter n make sure all the mechanism are in place.

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3 Answers

REPLACING INK CARTRIDGS


For HP 5510 series for replacing the cartige, you need to lift the door just above the paper tray. Pull out the old cartidge, hold it so you can see the way it is inserted and click in gently in the same way.

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