Question about Kenmore 20092

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Part way thru a load, the washer started making a clicking sound. Appears to be drive to the agitate and spin functions as no action in tub. Drains and fills ok. How do I get access inside to diagnose further?

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It sounds like you may have a broken motor coupling. This is the most common cause of the symptoms you are describing. Whirlpool manufactured top loaders use a motor coupling in place of a drive belt and are known as "direct-drive" systems. No agitation, or spinning, associated with a grinding noise are the usual symptoms. The washer should still have the ability to drain, however.

The following link explains how to access the coupler and replace it, if necessary:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number is included with the instructions I provided. Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers I provided and go to your nearest appliance parts retailer. The coupler is usually sold as part of their in-store inventory. The average cost of a motor coupling is only about $15.

A secondary cause would be a failed gearcase (transmission). I would recommend checking the motor coupling first, however. If the coupler is still intact, please let me know. I can give you guidance on how to replace the gearcase, if necessary.

If you have any questions, or if the symptoms I describe do not match the problem you are experiencing, please post back with your MODEL NUMBER and let me know. I hope this helps you.

Posted on Aug 04, 2010

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Washer makes clicking sound while agitating


you should replace the control panel or get a new washer.

Mar 01, 2014 | Whirlpool Washing Machines

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Washer is a Samsung WWF337AAW-XAC. Just prior to the spin cycle we hear a rattling or grating noise and then it rattles throughout the spin cycle. It will sometimes rattle at the end of the rinse cycle but...


hi Rick.
Reasons a washer will make noise during spin mode:
1. Main tub bearing faulty
2. Main drive pulley
3. Motor coupling worn
4. Bad clutch
5. Worn out drive belt
6. Clogged or damaged drain pump
7. Transmission is worn out
8. Shock absorber (front loader washers)
9. Springs or dampening straps (top load washers)
10. Agitator directional cogs aka "agitator dogs" (top load washers
When the washer spins, it rides on a bearing that allows the tub to move freely with zero resistance. If this bearing is worn out, a loud noise will be heard when the washer spins. A good way to tell if your washer problem is the main tub bearing will be that the washer noise will get worse or louder as time goes on. This means the bearing is becoming more worn out and close to complete failure. The bearing in your washing machine is a circular metal object that has many small little metal balls inside. These small metal balls inside the bearing sit in a track and move when the washer is spinning. If the tub bearing begins to wear out, usually the small metal balls inside can fall out one by one causing the noise you hear. (If your washing machine is a front load washer, open the door and turn the drum by hand. If you hear a rubbing sound or the drum spins uneven, then the main tub bearing is most likely bad and needs replaced.)
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Washer has noise during spin cycle

The bearing may also be without lubrication. If the sound you hear is more of a squeaking noise than a grinding noise, it may mean the bearing needs to be lubricated with a mechanical grease. If the sound is more of a grinding noise, then this usually means the bearing is falling apart and will need to be replaced ASAP. If you suspect your washers main tub bearing is worn out, the repair process is one of the most difficult to perform yourself. A worn bearing can also damage the tub of the washer. This means the tub (inner or outer) may need to be replaced also.
A washer making a loud noise during spin cycle can also be caused by a faulty drive pulley. The pulley is what the belt (if applicable to your washer) rides on to spin your washers tub. The pulley can be made of plastic or metal. It could be simply worn out or just loose. To find out if the drive pulley is causing the noise, you will need to take the washer apart and inspect the pulley for signs of damage.
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The motor coupling could also be the cause of the loud noise. The motor coupling in your washer connects the washers transmission to the motor. It is made of plastic and built to break if the washer gets overloaded. This is so the motor and the transmission do not become damaged. The motor coupling is an easier repair and can be done by most people.




Washer Washing Machine Motor Drive Coupling Coupler
The clutch in a washing machine connects the inner wash tub to the transmission. The clutch lets the washer get to the proper spin RPM in a gradual way. If the clutch is worn it can make noise when the washer is spinning. A bad clutch needs to be removed and replaced to stop the noise.
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The belt in your washer can become worn and cause noise while spinning. If worn out, replace the belt. Replacing the drive belt on a washing machine is an easy task and can be ordered online for less.
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The drain pump in your washer that drains the water out could be clogged or damaged. While in spin mode, your washer may drain out the water by using the drain pump. If the loud noise only happens at certain intervals during the spin cycle, it may be the drain pump. Usually this can be fixed by simply removing the drain pump and removing any debris that may be clogging it up causing the noise.
Drain Pump for Washing Machine




The next part of your washer that can be causing a loud noise is the transmission. If the transmission is bad, usually the cost to fix this outweighs the cost of a new washer.
If you have a front loading washing machine, they all have shock absorbers. The shock absorbers are used to center the tub movement while in the spin cycle. These shock absorbers are connected from the washer frame to the outer tub. If the shock absorbers in your front loader become weak the washer will make a loud banging sound during the spinning cycle.
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Top load washers usually have springs or dampening straps holding the tub centered. If a spring or strap falls off or becomes weak, a loud noise will be heard in spin mode. Simply replace the strap, spring, or springs to remedy this issue.
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Agitator directional cogs are used to operate the upper part of dual action agitators (Top load washers). They engage the cogs on the inner area of the agitator as it turns in one direction. They release when the agitator reverses its direction. This lets the top part of the agitator to ratchet in only one direction. The bottom part will agitate in both directions. The cogs are made of plastic and wear out with regular use. They will start slipping and make a grinding noise. Another way to be sure that this part is bad is if you notice the top portion of the agitator does not move in a smooth motion. Removing the top half of the agitator to see if the cogs are worn out.

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After my Kenmore Washer finishes it's rinse cycle and the washer motor shuts down, a loud clicking sound starts up as the drum slows down. Could there be a problem with the balance or a belt...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore PDF on installation and maintenance of top load direct drive washers. See the section discussing the tub brake.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Also see the following description of how to remove the cabinet, agitator, motor, drum and drive tube assembly with the brake.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Since the clicking appears to be connected to the brake operations I'd pull the drive tube / brake and inspect the springs / shoes for wear or damage.


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If the washer fills and drains, but will not agitate or spin, you may have a broken motor coupling. Click on the follwing link for step-by-step instructions on how to replace:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top

If you require part assistance, please post back with your model number (located along the washer tub opening) and I can get a part number for you. The repair cost for this item is less than $20 and fairly simple if you read and follow the instructions provided. If you require further assistance, please post back and let me know. I hope this helps you.

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