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I have a Lexmark X3550 printer There is a paper way down inside that cannot be reached Tried the automatic remove and it does nothing. What should I do?This machine is only a few months old.

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Bending the bottom exit tray will allow it to be removed. Simply remove tray and wipe rollers right in front of the bar that the ink slides back and forth on. Most printers get a lttle dust on the rollers then they wont feed. Hope this Helps.Sincerely Brian @ Game-On Computers.

Posted on Mar 17, 2011

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If the paper is lodged too far into the printer and can't be removed:

  1. Press the power button to turn the printer off.
  2. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
  3. Close the front cover.
  4. Press the power button to turn the printer back on.
  5. Resend your document to print.
Ensure that:
  • The paper is a recommended paper for inkjet printers.
  • You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
  • The printer is on a flat, level surface.
  • The left paper guide is against the side of the paper.
  • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
  • The left paper guide does not cause the paper to bend in the sheet feeder.
  • Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
  • Envelopes or the appropriate specialty papers are selected in the printer driver.
  • You are using a paper or envelope size supported by your printer.

If that doesnt help call this number

1-800-332-4120 I have a Lexmark X3550 - null.gif



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Posted on Apr 26, 2008

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Hi Rosemary, thanks for contacting me to help you fix your printer problem.
Well, have you tried removing the Paper Trays? There should be two trays and both of them are removable. Once they are removed, you'll be able to see through inside the paper passage in order to remove the jammed papers.
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My lexmark x5630 has been showing paper jam but there is nothing inside the printer thats stoping it please help.


Hello. Try removing all sheets of paper from the printer. Make sure to check in the feeder by peeking inside it. Clear any foreign objects. Open the printer cover, and remove the cartridges. Clear any foreign objects around the cartridge carrier. Close the printer cover without the cartridges. Unplug the printer from the power outlet. Plug the power back after 10-15 seconds. It should power on automatically. When printer asks for the cartridges, load them back in. Close the cover down. Printer will print an alignment page. Just let it finish print the page. When there's no more error, try to make a copy or print from the computer to check. Hope this helps.

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I have not received the software disc to load my Lexmark X3550 on


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http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0

Download the drivers to your printer listed there... it is just as good as getting the software... probably better because it has been updated. Hope this Helps!


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cdixon18
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4. if you hear anything moving then put it down and take a flash light and look down and see if what ever was moving around is there.
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