Question about Audio Players & Recorders
Having gone over a month without a response, I assume the reset solved the problem.
Posted on Sep 19, 2010
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Posted on Jan 02, 2017
SOURCE: sansa mp4 player startup hang
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on Dec 17, 2008
Download the converter after you run the link below ....Put check next to converter/firmware update/Manual download...Go to your start menu go to sansa choose converter(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link
Run this program or save then run
Posted on Nov 02, 2009
You got three choices. Fix it, Ship it or Forget it.
You need to check out your warranty. You also need to forget it if you damaged it somehow and it shows.
The most common cause is the battery no longer holding a charge. There are a lot of sites that you can send your media player in to and they will (for a small fee) install a new battery To be honest though the battery should last a little longer then the energizer bunny.
If you are out of luck because it's out of warranty, you got nothing to loose. The fix it depends on your genes. If you have what I like to refer to as the "I Don't Care If It's Not Broke I want To Take It Apart Anyway" gene then have at it.
If you don't find a friend who does. Really you will make his day. If your not sure all I can say is if it went together it will come apart. I have 12 to 15 cell phone and 4 or 5 different models of ipods that will attest to that. I know it seems like a lot but I have 4 times that repaired so my average is pretty good.
It may just be a simple matter of re-seating the interior components. It kind of depends on what caused this to happen.
You can also give the link below a try for more info regarding a replacement battery.
I really hope this helps.
Posted on Dec 26, 2009
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