Question about Dell Dimension 3000 PC Desktop

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My computer Cd/dvd drive doesn't work after a computer tech fixed my operating system. It crashed. The drive opens, but it does not show in device manager. Then opening a program it says no cd/dvd device found? bwoodgirl24@yahoo.com is my wifes email. Please email or cal me 321-652-4964

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Check the jumper settings of your cd drive put in slave, if hard disk is in master , checkthe data cable or replace the data cable and check

Posted on Apr 28, 2008

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My cd-rom location do not show up on my Dell Dimension 8250 computer devices. Why


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

If this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Hope this helps.

Nov 25, 2012 | Dell Dimension 8250 PC Desktop

3 Answers

Will not reboot


did u by chance change any settings in the bios.... if yes please change the settings.... if u donno hw to chnge the bios settings... please ask me...

Jun 07, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

I have an SR1000 SR182ONX desktop, but the front of my built in DVD/CD writer/player say SR192ONX. I can't burn or play DVDs. The current driver (TS-H552L) says it is not a writer. I need the correct...


It sounds like your operating system quit seeing your dvd/cd writer/player.
to check this locate mycomputer icon, or goto start and locate computer and right click on it.
a window will open, click on properties, then left click on Device manager you will see all the devices on your computer, and you should see DVD/CD-ROM drives in the list of devices. if you right click on this you have a choice of scan for new devices or Properties, if you scan for new devices chances are it will not find you dvd/cd-rom device, windows operating system very seldom does. so click on properties,
You will see several choices like reload driver, update driver, uninstall drive depending on your operating system. If you have the DVD/CD-rom device cd with the software driver then and only then you may uninstall the driver, so you can reload it to make the operating system see the device after you reboot the computer, then install the driver again... If you do not know what I'm talking about...Take the computer back to the repair shop and have them to the repairs to make the Windows Operating system see the DVD/CD-rom device.

Good luck...

Nov 11, 2010 | Compaq PC Desktops

2 Answers

Neither of my CD rom drives are working in my E310 Dell dimension desktop, they stopeed working quite sometime ago. I never used them much other than installing some programs on the machine when I first...


Start by going to (I'm assuming Windows XP) My Computer->Manage and then selecting Device Manager Under DVD/CD Rom devices, see if you have any yellow exclamation marks. We need to make sure all of your devices are "seen" by the system and that the drivers for them are installed.
Note: DELL usually has their own drivers, so you would need to go to the DELL support site and get them. I would recommend doing this to start and get everything up to date.

Mar 28, 2010 | Dell Dimension E310 PC Desktop

3 Answers

How to fix code 39 error


To fix this issue. click on the below link.

http://www.fixya.com/support/r3579304-how_to_fix_cddvd_rom_error_code_39

Feb 16, 2010 | PC Desktops

2 Answers

Dvd driver shows yellow excclamation mark error code 41computer novice any simple suggestions would be appreciated


"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

Regards,
Pp

Dec 02, 2009 | PC Desktops

1 Answer

Dell 340 will not recognize my cd or dvd drive.


check if you see any light on the drive, if yes. then the power is there and then the problem is with the data cable of the cd drive. try to repalce the cd drive with another cd drive. if it still doesnot work and if the same cables work with the hard drive, then the cd drive has gone bad. and if the new drive also doesnot work then reinstalling the operating system should fix the problem only and only if it appears in the bios. if it doesnot appear in the bios. then the problem is not of the operating system. then its the motherboard.

Oct 13, 2009 | Dell Precision 340 PC Desktop

1 Answer

Samsung Internal DVD drive and cd-rw drive not reconised


call dell they will help you get the necessary drivers

Nov 26, 2008 | PC Desktops

2 Answers

My system said it can't find my cdwrite,cd-rom;dvd rom/combo. ineed it to work. i am a study


Not being sure what operating system you have I will give directions for both Windows XP and Windows Vista.

Windows XP
Right click My Computer > click Properties > click the Hardware tab > click on Device Manager > look in the list of hardware devices for CD ROM or DVD ROM or some instance of that. Click the + symbol next to it. > click on the name of the device> There may be a little ! on a yellow background next to the name of the device as well. When you click on it, and the box opens it may say "This device is not working properly". Well we already knew that, of course! But there is a chance that it says "This device is disabled" If that is the case then you may be able to go to the driver tab and enable the device (or the enable option may also be under the General tab). If it is not disabled then go to the driver tab and chose to rollback the driver if you have recently made any updates. Or click Update the driver. If you have not opened the computer case before this happened, then it is probably not hardware related. It may be hardware related if you had opened the computer case recently as a cable might be loose.

Windows Vista
To access Device Manager in Windows Vista either go to My Computer on your desktop or go to Start > My Computer > Right click My Computer. Device Manager is in the left pane on the screen.

I hope this helps. These are usually the most common problems. If you need any further assistance, please let me know.

Sep 20, 2008 | Compaq PC Desktops

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