Question about Kyocera Copystar CS-1820 Black and White Copier

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The screen say "remove original document from processor" and there is definitely not a document stuck in the machine!

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There is a 3 inch long plastic arm under the top door of the top feeder. This is a sensor arm. It is most likely broken. See your local copystar dealer for a replacement part.

Posted on Aug 05, 2010

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Posted on Jan 02, 2017

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1 Answer

Printer reads remove original from document processor but there is no jam.


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any of the document sensor defective or its lever latched.
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1 Answer

"remove original from document processor"


Sensor in feeder is probably broken. To get around this until you can get it fixed power down the unit and unplug it. Unplug the cable that connects the Doc feeder (in the back) to the main unit (two screws hold it on. Then power the unit back up it will work with out the Doc feeder. You will just have to put the copies on the main glass.

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1 Answer

This machine was running a 1.2 processor which I now know is the fastest processor the mobo will support. However, and before I knew this, I placed a 1.53 processor (AX1800DMT3C) in the slot and the bios...


The original CPU was 1200 Mhz, namely 12 times the 100 Mhz "clocking" supplied by the motherboard.
The new CPU is 1.53 Mhz, namely 11.5 times a 133 Mhz clocking, if the motherboard can supply that rate of clocking.

If your motherboard can only supply 100 Mhz clocking,
then the new CPU would run at 1150 Mhz (namely its 11.5 multiplier over the 100 Mhz clocking), i.e., slower than the original CPU.

Can you try the 1.2 processor in some other motherboard?
It's possible that you "killed" it, when you removed it,
or after you removed it, by giving it a static-electricity burst.

Do you have another processor that you can try in your motherboard?

What happens if you put the 1.53 processor into the motherboard?
Does it POST (Power On Self Test) ?

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Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?


Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
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  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

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    No you can't the original file has now been replaced.

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    ok...this is not that hard...you'll need to open up the top of the machine, and most likely remove some components. Take a look at this link first though Got backup?

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