Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Printer roller will not feed paper through rollers, error message "paper tray empty|'

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This is a shot in the dark but is there any chance you can access the rollers in order to clean them? They could be dirty - worn or maybe both.

Posted on Aug 10, 2010

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Unable to pick up papaer on tray 2 error 13.00


common faults for poor feeding on lj5200
1, feed rollers are worn - replace
2, sep pad is worn ( cant seperate pages correctly)- replace
3, paper empty tray sensor actuator arm snapped - unable to raise cassettetray- replace arm
4. paper feed roller fail to turn- feed unit clutch assy faulty- replace feed asseembly
5.paper tray pass guide out of position (blocking feed path) - pin that holds in place has snapped- replace feed assembly

Dec 13, 2013 | HP LaserJet 5200 Printer

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The sprinter gives a message cleaning the paper path


Check* was paper physical length is matching to selected length? *check Maintenance kit interval. * check which tray you are getting this message? tray/tray 2 check pick up rollers are warn out? * clean paper path sensors.

Sep 30, 2011 | HP LaserJet 4250n Printer

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Paper feed error message. spits it out fast and


Your printer has a fail safe mechanism that pushs the paper that it's processing out to prevent any other jams during the printing process. Your rollers must have something jamming it's movement during printing. You will need to open the printer through the panels on the back, front, and side to ensure that you see the rollers and remove any paper or debrise blocking hitched on the rollers or in the printer. You may also want to ensure that the holders on the sides of the paper tray where the paper comes in are lined up correctly. Also, make sure not to pack the paper tray to capacity. Only use the tray half full.

Nov 29, 2009 | HP Designjet 70 InkJet Printer

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My canon printer/copier does not feed paper in machine. makes all the sound but wont feed. help


1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.

    Remove all sheets of paper from the rear tray, then click 'OK'.
  4. Confirm the message, and click 'OK'.
    Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
  5. Confirm the message, and click 'OK'.

    After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.


  6. Confirm the message, and click 'OK'.

    Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.

    Click 'OK'.
Roller Cleaning is completed.

Sep 06, 2009 | Canon PIXMA MP190 All-In-One InkJet...

4 Answers

Error message keeps appearing "paper jam in tray 2" although there is definitely no paper jam.


If you did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If you don't find anything you may need to disassemble the printer to find it.

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1 Answer

Microsoft Word displays the following message on the screen: ?Printer out of paper.?


  • The paper trays are empty or overloaded.The paper is curledThe print side, or shiny side, of the paper is not loaded in the input tray face down.The paper might not be engaged with the feed rollers.The paper-width guide is pressed against the paper stack too tightly.The paper tray is not completely inserted into the product.The paper settings in the print driver do not match the paper loaded in the paper tray.The rubber paper-feed rollers are coated with dust.
  • Check the media and print settings
  • Clean the rollers
  • try this. have a nice day.

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    Error 391: paper jam


    See below for Error 391:

    CLEANING THE FEED ROLLER AND THE PAD
    Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
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    (2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
    Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
    Feed roller (large)
    Feed roller (small)
    (3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
    Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
    • If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
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    2 Answers

    "Out of paper" error message


    i would try clening the paper feed tires and roller and if that dose not work i woudl replace them.also pull the paper tray out adn look in top of the printer where the paper feeds out of the tray to see if the is a peice paper is blocking the sensor that reads that the printer has paper.

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    Media Jam Fuser


    I got that error turning off the machine in the middle of printing, opened the door to back, unlashed the 2 green tabs to the final heat roller towards the top and there was my page. i gently pulled it out error gone.
    but in your case sounds like the paper is having a hard time feeding through all your rollers or the first one... in that case it has to torn down to the first roller and inspected for paper pieces , what ever, and I clean the rollers with laquer thinner rubbing hard on the black rubber until that high gloss is gone.

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    Hp paper feeder wont thu printer


    paper feed rollers wont feed paper through and also paper tray is empty prompt comes up when there is paper in the tray tried small amounts of paper and still says tray is empty

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