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I have a Diplomat APM 8702 integrated washer / dryer, it has decided to stop working! its been great but does get used alot, the electrics come on, ive checked all the connections inside the machine made sure the filter and hoses are clear. I was hoping there may be a common problem with this model or maybe its just a case of the motor has blown; how can you tell, with out laying out loads of money on an engineer to tell me its knackered...?

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Hello, same thing happened to me, i changed the circuit board thing in the bottom corner and it then worked fine. Really simple operation. I bought the part off the internet somewhere.

Posted on Aug 24, 2008

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I have one of these machines. I don't know whether this will be of any help but I had issues of the machine not activating a final spin and the clothes being left sodden once the cycle had finished. The engineer replaced the PCB module at the rear of the unit which fixed the problem. If your APM 8702 is not even starting I'd guess its a motor problem and time for an expensive repair or new washing machine.

Posted on Aug 23, 2008

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If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
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5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
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7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
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NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.


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