Question about Kaspersky Labs Kaspersky Anti-Virus Personal 5.0 (KL1101NDAFS) for PC
If you have purchased Kaspersky, then you should contact them for tech support. I would assume from what you said that it is not installed correctly--something is missing.
Posted on Aug 04, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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