Question about HP LaserJet 2840 Printer

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Orange exclamation point is blinking, screen says "replace supplies", but it says that all the time. Nothing will print or copy. It will scan the document like it's going to copy, but then just stops. There are no paper jams, the ink and drum are both fairly new. Have tried turning it off/on twice, all cables are plugged in properly. Why won't it print?

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I'm a tech on that printer. That's a generic message if one cartridge is at 0%. When one toner or drum reach 0 it wont print even though you don't use that supply. The unit should show the level on the screen, if one is empty replace it.

Posted on Sep 07, 2010

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