Question about HP OfficeJet 4215 All-In-One InkJet Printer

1 Answer

How do I remove a cancelled print job that seems to be stuck from the printer job queue.

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  • penney_plumb Aug 04, 2010

    I did go to thehttp://support.microsoft.com/kb/946737 site and found my problem of not being able to get a cancelled job out of the queue. The instructions showed how to create a file from the PC command line with commands necessary to clear the print spooler. I ran it and it didn't appear to work until I turned the printer off and back on (one more time!) and the stuck job was gone! I have to admit that the instructions were extremely easy to follow and didn't take for granted that the person following the instructions had a certain level of knowledge.

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  • Master
  • 2,571 Answers

Try microsofts advice here.
When you go on the site, it will offer to automatically scan and fix your problem, its up to you if you let it. If all your microsoft software is genuine, i would let it, if its not.... DONT
http://support.microsoft.com/kb/946737

Posted on Aug 04, 2010

  • 1 more comment 
  • Roy
    Roy Aug 04, 2010

    If you went to the microsoft site, and this cured your problem..............
    How come i did not get the full 4 thumbs up

  • penney_plumb Aug 04, 2010

    Your suggestion was not a solution only another place to look for a solution

  • Roy
    Roy Aug 04, 2010

    WOW........MY ANSWER WAS THE SOLUTION
    You asked a question, i showed you where the answer was, this cured your problem.
    I could have cut and pasted the advice, but i thought that the link to microsoft would be the best option.
    The people who answer your questions are just regular people, we dont get paid, we just help others as best as we can.
    Most solutions take 30 seconds on google,
    Thanks for nothing mate

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1 Answer

HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


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Printing Problem


To clear all pending job
In run window type services.msc and the go to print spooler option just stop and restart the service. And switch off and switch on the printer.

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I can't delete a document in the queue for


remove usb cable from the printer then try to cancel it then after switch off your printer then after trying to cancel if problem occurs then u have remover your printer driver and reinstall it

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First re-install the printer driver on that computer. If you can see the jobs in the queue, cancel all jobs and try again. Hope this helps.

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TRY SHUTTTING THE PROGRAM DOWN AND RESTARTING THE MACHINE AND ENTER THE PROGRAM THROUGH THE DEVICE MANAGE LOCATED IN THE CONTROPL PANEL.

THEN TRY REMOVING THE JOB QUEUES FROM THE PRINT QUE.
IF THAT DONT WORK START PRINTING THE EACH DOCUMENT AND THAN CANCEL EACH JOB.

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Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

Nov 22, 2008 | Office Equipment & Supplies

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