Question about Rowenta DG-980 Iron

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I have a Rowenta DG-980, it is about 2 or 3 years old and we have never had any problems with it. We recently cleaned out the boiler and now it won't generate any steam. When you turn on the iron the steam ready light automatically turns on and is green, but even if you wait 5 minutes no steam comes out. When you hold the trigger down it clicks and when you try to reset the boiler nothing happens. HELP!

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  • Master
  • 374 Answers

A quick question. Have you checked to see if water able to get into the chamber for the steam system?

Posted on Aug 04, 2010

  • 1 more comment 
  • abby_burchet Aug 04, 2010

    No I have not, what can I do to check that? Thank you!

  • abby_burchet Aug 04, 2010

    The water is not leaving the water tank, the steam hose is not getting hot either

  • Robert Dahmen
    Robert Dahmen Aug 06, 2010

    Check the opening to see if there is anything blocking it so water does not feed. Also look around the opening to check for anything that may prevent the system from detecting the feed of water into the chamber.

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1 Answer

Will not send steam to the iron. Cleaned boiler cleaned reservoir. Help!! i love this iron.


Assuming the iron is hot???, move the variable steam control from min to max several times to clear possible blockage. Sounds like the steam valve is clogged.

Jul 04, 2010 | Rowenta DG-980 Iron

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How to clean rowenta expertese iron DG9020


Hi,
Here is a tip that will help you with that problem...

Cleaning a Steam Iron Soleplate
http://www.fixya.com/support/r5301167-cleaning_steam_iron_soleplate

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Jul 10, 2010 | Rowenta DG-980 Iron

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What should I do ?


The old Rowenta DG-980 is a consumer grade machine but with commercial quality function and features. My gal who worked at a dry cleaners many years ago loves the DG-980. Here is the scoop on how to get it going if just cleaning it is all it needs (our used one had the same problem and I fixed it by doing the following:

Rowenta recommends that you use clear filtered drinking or bottled water only. I believe them because the system uses brass & aluminum throughout, so salts or acids would cause corrosion.

To clean the system totally, after each ironing session before I put it away, I remove the blue reservoir completely, and run the burst of steam several times until the boiler is empty, and red light indicates it is out of water. I shut the power off and unplug. Wait at least an hour or so, access the boiler tank plug on side & if it is cool to the touch, remove it using a coin (quarter), drain and flush the tank several times with the cleaning tube that came with unit or filtered/drinking bottled water several times over the kitchen sink. Finally, drain all the water completely out of the boiler (I leave the plug & cover off to making sure it is completely dry before putting everything back together, ready for the next time).

After several use cycles of the above should clear out the debris. My 1st experience with a used DG980 had exactly the same problem. P.S. before ironing the first article, use several bursts of steam away from the ironing board surface to clear out any standing water and debris that was is in the system. Hope this helps :O)

Aug 12, 2008 | Rowenta DG-980 Iron

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If your Rowenta DG 920 is chucking guff from the steam jets you need to flush it as per the instructions. ( ie. Flush every 10 uses ) If you haven;t done it for somewhile, you'll next need to expel the reamining guff with lots of steam. Then no more probs.

Aug 05, 2008 | Rowenta DG-980 Iron

1 Answer

Missing hose for cleaning


Hi,
In California, the name of the place is

California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520

http://www.californiaelectricservice.com/

You were unclear if the faceplate is on the steam generator or the iron. Anyway the repair center for Rowenta above should help you. Be prepared to pay for shipping, get a firm estimate and insist on old parts be returned with the repaired unit. If it is the soleplate assy, it is around $75 or so.

Jul 30, 2008 | Rowenta DG-980 Iron

1 Answer

Water leaks from the bottom of the iron. Rowenta expert GV2380M steam iron


Yes it is from the bottom of the boiler from a small opening, I guess a vent. Thank you for the help.

Jul 06, 2008 | Rowenta DG-980 Iron

1 Answer

Stean escaping around cap


Hi,

If you need a new sealing plug or parts, since I am in California, I use the website below for DG-980 parts:

California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
Hope this helps, good luck and keep in touch.

Jun 28, 2008 | Rowenta DG-980 Iron

1 Answer

I have a Rowenta DG-980 steam generator. It spits little grains of something when I use my iron. It doesn't hurt my clothing, but I have to brush the stuff off my clothes when I am finished ironing them. I...


Hi, Rowenta recommends that you use clear filtered drinking or bottled water only. I believe them because the system uses brass & aluminum throughout, so salts or acids would cause corrosion. To clean the system totally, after each ironing session before I put it away, I remove the blue reservoir completely, and run the burst of steam several times until the boiler is empty, and red light indicates it is out of water. I shut the power off and unplug. Wait at least an hour or so, access the boiler tank plug on side & if it is cool to the touch, remove it using a coin (quarter), drain and flush the tank several times with the cleaning tube that came with unit or filtered/drinking bottled water several times over the kitchen sink. Finally, drain all the water completely out of the boiler (I leave the plug & cover off to making sure it is completely dry before putting everything back together, ready for the next time). After several use cycles of the above should clear out the debris. My 1st experience with a used DG980 had exactly the same problem. P.S. before ironing the first article, use several bursts of steam away from the ironing board surface to clear out any standing water that was is in the system. Hope this helps :O)

May 06, 2008 | Rowenta DG-980 Iron

2 Answers

BRown water and stuff coming out of iron


Hi, two problems:

DIA' s problem - the brown water is due to poor water quality and debris in the boiler and iron sytem. Rowenta is clear that they do not want anyone to cleaning solutions - only clear filtered drinking water to rinse out the boiler (via the water inlet screw hole) and I have found running the system dry, letting it cool, rinsing and draining the boiler several times before putting unit away works fine.

Guest' problem with brown/black tar substance is likely caused by too hot and iron setting (steam setting may also be too high) for ironing man-made synthetics (like Nylon, Rayon, Polyester or blends are basically petroleum based fabrics) that breakdown or melt, leaving deposits on the iron's stainless steel soleplate. A secondary cause could be bad water or debris in the boiler/iron in which the solution for DIA's problem might provide relief. Cleaning the soleplate is tricky, I use nothing stronger than an old fashioned wooden orange stick to gently scrap of all traces of the "stuff" and dry "Dutch" cleanser w/ a terry cloth or old cotton sock to polish without scratching the soft stainless soleplate...

Apr 01, 2008 | Rowenta DG-980 Iron

1 Answer

No steam coming out and water tank not pumping water into generator to make steam


The Rowenta DG-980 Iron/Steam Generator works great from our experience (it is a consumer grade unit with commercial grade technology) and over 90% of the user reviews I have seen are happy with it, unfortunately it is a discontinued model & the newer replacement is not as good. Service seems to be rather thin, as is the case with most corporate entities; I was on the phone for 30 minutes before I was able to locate service center in Concord, CA (I am in SoCal), and is the only one in the state that does repairs on them, and I am going to check them out...stay tuned.

Dec 18, 2007 | Rowenta DG-980 Iron

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