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My New HP laptop is providing some error messages on the thermal fan and it is not booting up.

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HP and Compaq products for Home & Home Office use support:
800-HP invent
or 800-474-6836

Be prepared to provide the following information: Serial Number (S/N), product name, model number, and a brief description of the issue.

Posted on Aug 04, 2010


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I have an HP DC7900 and it keeps on rebooting its self what could the problem be?

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Other problems can include ram going bad (you might see an error message with STOP 000000XXXXX000ED1 or something like that).

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The fan needs to be replaced. When you provide the "umph" to start the fan, it is able to continue by itself. The exposure to heat and the accumulation of dust and dirt has begun to interfere with its ability to start from a stopped position.

The fan should be replaced with an identical fan - preferably from a new CPU heat sink. Do not replace the entire heat sink unless you are prepared to clean the CPU and apply new thermal grease, etc. It is far easier (and probably just as good) to replace the fan only by removing both the old and new fans and swapping out.

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