Slowing down and freezing of my computer by viruses- cookies-trojans worms etc
In addition to an Anti-Virus program, you need an Anti-Malware program on your PC. There is a very good .anti-malware program available for download at
As of January 2011 they were still offering the basic program free. You can download and run the free basic program which will list all malware related problems on your computer and allow you to repair, quarantine or delete the infected files or registry entries..
To download the program follow the steps outlined below.
Start Windows in SAFE MODE by tapping the F8 key as soon as you turn power on, and selecting "Safe Mode with Networking" from the menu.
NOTE: If you cannot this software download, it's probably because a virus has control of your operating system. In that case you will have obtain the services of a PC Technician.
Open your browser, and Click on the above link to go to the Techspot website.
Scroll down to the box labeled "Search Downloads" and enter "Malwarebytes" in the box. Then Click on Submit.
On the next screen, scroll past the box labeled "Ads by Google" and place your mouse cursor on the link labeled "Malwarebytes Anti-Malware 1.50.1 - TechSpot Downloads",
and click on that link
On the next page, Click on the "Download Now" link.
A "File Download - Security Warning" box will open asking if you want to run or save the file "mbam-setup-126.96.36.1990.exe" Click on "Run".
NOTE: If you get an error message, repeat steps 2 - 6 above.
Another "Security" box will open - Click on "Run" again.
The file will download to a temporary folder on your computer.
Another "Security" box will open - Click on "Run"
A "Language" dialog box will open - Click on OK for English (or change your language)
A Setup dialog box will open - Click on "Next"
In the next Setup box, Click on "I Accept" and then Click on "Next"
Another Setup box will open - Click on "Next"
A Setup box indicating where the program will be installed will open - Click on "Next".
Another Setup box will open indicating the shortcut location. Click on "Next".
A Setup box will open asking the type of Icons you would prefer. Choose an Icon type and Click on "Next"
Finally, another Setup box will ask you to confirm your installation choices. Click on "Install"
The last Setup box will ask if you want to Update Malwarebytes and then Launch (Run) the program. DEFINITELY CHECK the "Update" Box. Also check the "Launch" box if you want to run the program now. Then Click on "Finish".
Close all open boxes - the installation is complete
To run the program, Click on the "Malwarebytes Anti-Malware" icon on your desktop and follow the instructions on the screen. If this program will not run or if it cannot remove the malware, you will either have to take to PC to a service technician or completely format your hard drive and re-load your O/S.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please rate my solution using FixYa's "Solution Helpful" rating scale.
Jun 26, 2011 |
Avira AntiVir Personal - Free Antivirus