Question about Hotpoint Refrigerators

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My Hotpoint CTX-18E refrigerator has been doing some weird things and I don't know how to fix it (or if it can be fixed). It alternately melts everything in the freezer, then freezes everything hard as a rock. The ice maker has also more or less stopped working, cranking out maybe ten ice cubes in three days...and the main fridge section obviously isn't getting cold enough because my dairy products keep spoiling in a matter of days. Can anyone diagnose the issue(s)? Thanks!!

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6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 239 Answers

SOURCE: I have a 7 year old GE refrigerator

probably needs a cold control, not cycling on at needed temp

Posted on Sep 01, 2010

  • 183 Answers

SOURCE: The freezer is about 65% cold - the ice cream is

Clean the condenser fins. Lint build up in the condenser fins is inhibiting heat transfer. Just clean the condenser very well and that might solve your cooling problem.

Posted on Jan 06, 2011

  • 29 Answers

SOURCE: Our beko frost free fridge

the thermostat in the fridge is turning off your compressor before the freezer has completed its job.this is because it doesnt care about the freezer temperature only the temperature where its located in this case the fridge,try completely defrosting the fridge and restarting it

Posted on Aug 13, 2008

  • 489 Answers

SOURCE: Ice maker stopped after electric shutoff

You may have a problem with the computer control board in the ice maker.  Try this.  Turn off the icemaker for about 2 minutes.  
Turn on the ice maker and press the clear button.  Press and hold this button for 12 seconds to get it to force extract.  This will confirm that the motors will work and push the ice cubes out.  Afterwards, let it run by itself.  If it still doesn't make ice, you will need to replace the icemaker.

Posted on Sep 30, 2008

  • 65 Answers

SOURCE: Ice Maker Issues-only crushed ice works, cubed comes out crushed

There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.

Posted on Jan 27, 2009

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1 Answer

How do I fix a hot point fridge freezer FFUXL 4DK displaying error code 7?

Hotpoint Refrigerator Error Code E7 = Environmental temperature sensor fault
There may be a number of things affecting the temperature in your refrigerator if you see this error code displayed

Jul 22, 2016 | Refrigerators

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How do i fix a hot point refrigerator which dont cool

The answer to these questions lies in the way the freezer/fridge combo works. The freezer is where the cooling coils are located. Then air is moved over the coils and circulated through the fridge side by a small blower or fan. The problem arises when the air is not circulated for some reason.
The reasons the air is not moving is usually two reasons The fan or blower has failed. The coil is covered over with ice and blocks the air flow.
The first reason is pretty simple to fix, you simply replace the air circulator and things are good again. The second reason can be more difficult. 1. The timing device that runs the defrost cycle of the refrigerator is defective. 2. The heater coil that melts the water is shorted or not working
Usually the first thing to check is the heater coil. If there is resistance through the coil then most likely it is still good. The timing device can be an advanced defrost control board or a mechanical timing device. If the heater coil checks out to be good then the problem should be the timer.
For most situations, unplugging the refrigerator and allowing it to defrost on it's own will get you going temporarily, till parts can be shipped to you. That will melt the ice and give you a few days or a couple of weeks till it ices up to the point where it will not work again.
So you can see here, the problem can usually be traced to one of three things. The fan or blower The timer device The electric heater coil By methodically checking these parts you can isolate your problem and fix it.
Hope this will help to solve the problem...

Aug 14, 2011 | Hotpoint Refrigerators

2 Answers


F20 can be fixed very easy. Get something high to stand on. and see the top of the fridge. you will see the top panel and 2 pieces of plastic covers on the front corners. take of the left on and you will see broken cables. attache the cables back together and please at least use electric tapes to make it safe or soldering iron even rubber melting tubes.

Apr 15, 2011 | Fisher and Paykel RF201ADUX Bottom Freezer...

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My hotpoint hss25gdm is not cooling or freezing it was makiing a weird noise in the freezer area


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold


Aug 02, 2010 | Hotpoint HSS25GDMWW Side by Side...

1 Answer

Weird Noise

The weird noise will be something mechanical.

It will be either -
The Compressor (black "motor" at the rear)
The Control solenoid - Small electrical block with several pipes going through it
The frost-free fan - back of Freezer unit.

If it is the fan, it can be an easy fix if it is knocking something - just remove cover panel.

If it is the solenoid, it may require a rectifer component to prevent buzzing.

If it is the compressor, turn off unit, give it a reasonable knock to wobble it, waitm then re-connect. Sometimes the internal assembly sits in the wrong position.
If it is the compressor that is buzzing, it needs a new run capacitor fitting. If you are competent at soldering, it is possible to identify and replace this part yourself.

Sep 23, 2009 | Hotpoint (HSM25IFTSA) Side by Side...

1 Answer

Hotpoint Ultima Fridge/Freezer keeps leaking underneath

yes this is probably the source of the problem - the defrost water doesn't flow down the drain.

melt the blockage with hot water till you get free flow down the drain - takes a bit of patience


Aug 28, 2008 | Hotpoint FFA60 Bottom Freezer Refrigerator

1 Answer

Refridgerator/Freezer will not get cold

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer

If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 

Jul 21, 2008 | Refrigerators

1 Answer

Weird fridge noises

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And gave you some good advice!

But, I did not receive a rating from you yet!
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Jul 06, 2008 | Hotpoint HSS25GFP Side by Side...

1 Answer

I have a hotpoint fridge freezer and the fridge is too warm

Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person (or a diy person) replace one of the above items. 
  • another thing that causes this is when the coils under the machine are dirty, try cleaning them and make sure the airflow under the machine is not obstructed in any way.

Jul 02, 2008 | Hotpoint Refrigerators

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