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The black on my dell 3115 cn is fading and going greyish, the cartridge is new, the resistration is calibrated its like that in print and copy its very light almost grey, when i do a color test page all the colors are solid except the black please help

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  • yan dikshteyn Aug 04, 2010

    the fuser unit is not in the back why is it the fuser anyway

  • yan dikshteyn Aug 10, 2010

    thanks that worked

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Hi you should clean the print head then print a test page and see the results.

Posted on Aug 04, 2010

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Turn off the printer.Pull toner cartridge from it then reconnect .Try with another cartridge then check. If still same issue then you need to do some servicing on fuser unit. For that open back cover of printer then you can find fuser unit open it from printer then open all parts of fuser unit like roller and other parts make sure roller is find and there is not any small paper pices.Clean sensor then check. Let me know if you need further assistance. Thanks for using FixYa.

Posted on Aug 04, 2010

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