a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
the pin unlock key, is when you have entered a wrong pin for more than what is allowable by the phone/network.
you can get your PUK code from your service provider or if you are using a prepaid simcard, at the back of the card (where you take out the sim) there is a portion that you can scratch off, that is your PUK code or when you buy your sim card there is a piece of paper inserted on the pack tat contains your PUK code (PUK 1 and PUK 2)
PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider. PUK codes can be obtained through the following ways -
The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider. Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.
The PUK & PIN codes are Security Codes that are on the SIM card. PIN( Personal Identification Number ) PUK ( Pin Unlock Key). when the PIN code in entred wrong the SIM automatically Blocks the PIN. to unlock the PIN you need to Enter the PUK. but if you enter the PUK wrong the Entire SIM is Locked.
The PIN Code & the PUK codes are Only Known by your Network Provider. you have to get in touch with them to get the codes. how ever if you have PUK blocked you will have to get a replacement SIM
The PUK is a unique number that is assigned to your SIM card. Your SIM is blocked not the phone. If you try another SIM in the phone it should work just fine. In order for you to unlock your SIM, you need to check the papers that you got with your SIM card, the PUK1 and PUK2 should be on that paper. When your phone is security code lock usually you need the PUK2 to unlock it but some phones use the PUK1 to unlock it, you'll need to get this information from your service provider. If you don't have the papers for the SIM you'll need to contact your service provider for the PUK, some companies may require you to verify that you are the owner before they provide it to you.
/* Style Definitions */
mso-padding-alt:0in 5.4pt 0in 5.4pt;
font-family:"Times New Roman";
PUK blocked only means that you might have entered the wrong
PIN code incorrectly more than 3 times, it is the reason why the sim card is
not responding anymore. Yes, you need to get a new sim card to activate your
A PUK (Personal Unblocking Key) is the code required for enabling/unlocking a sim card. This disabling/lock is a result of erroneously entering the PIN (Personal Identification Number) multiple times. Depending on the SIM card issuer, erroneously entering the PUK code multiple times would result to a permanently blocked/disabled SIM card. The PUK code is an OTW (one time write) only and therefore the only way to open the card is with the PUK code.
In all instances, it has nothing to do with the phone itself but with the SIM card, hence, the LG Vu CU920 would still work with another SIM card.
Hope that this be of initial help/idea. Good luck and thank you for using FixYa.
stands for 'Pin Unlock Code', and has to be entered if you've locked
your SIM by repeatedly entering the wrong PIN code. If you're asked for
a PUK code, you've had more goes at guessing your SIM card PIN code
than you're allowed. You'll need to phone your network provider
Customer Services for your PUK code to unlock the SIM. For security
reasons, it's only the network operator that can legally provide you
with a PUK code to unlock your SIM.With some phones you will get a cert card with your sim card and it might have the 8 digit PUK on it. if this has been entered 10 times or more incorrectly then you will need a new sim card