Question about Whirlpool ED5VHGXM Side by Side Refrigerator

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Whirlpool side by side refrigerator model # ED5VHGXMQ stopped making ice and despensing water. could this be caused by the filter?

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Yes, this is a symptom of the water filter in need of replacement, I would recommend starting with filter replacement, if that doesn't solve the problem, then I recommend checking the water supply at the back of the refrigerator. Shut the water valve off that is inline to the refrigerator, disconnect the tubing from the refrigerator at the water valve or the water tube couppler on the back of the refrigerator, have a container available so that you can run about 1 or 2 gallons of water out of the water supply tube in to the container to be able to see if the water pressure seems to be strong and if there is sediment or other foreign matter that needed to be flushed from the system. If water supply seems good then reverse the process to supply water back to the refrigerator. If water supply is not good you need to have a technician or plumber check into the water supply further.
GOOD LUCK !

Posted on Aug 04, 2010

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Whirlpool side by side refrigerator model # ED5VHGXMQ stopped making ice and despensing water. could this be caused by the filter?


Hello,

Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.


Aug 04, 2010 | Whirlpool ED5VHGXM Side by Side...

1 Answer

Not despensing ice


Make sure the ice bin is pushed all the way in position. Also make sure you don't have a big clump of frozen ice blocking the auger and keeping it from working.

It is a good idea once in a while to take the ice bin out and completely wash and clean it out real good.

Jul 20, 2010 | Whirlpool 25.4 Cu. Ft. Side-by-Side...

1 Answer

It despense water, but does not make ice


Either the water valve is bad or the icemaker is bad, assuming it is turned on.
Check the valve with the wires off with an ohmmeter.
If it shows continuity, the icemaker is bad.

Mar 03, 2010 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Ice maker stopped working


Did you ever get a solution? Ours just did the same thing. One day working, then just stopped making ice. Water is on and working fine.

May 07, 2009 | Maytag MFI2568AE Side by Side French Door...

1 Answer

Ice and water stopped dispensing


some models of this refrig have a lcok out feature on the dispenser look for a padlock symbol on the dispenser console and make sure its unlocked. if it s not locked out you may have a broken switch bracket behind the console cover. when you press the levers listen very closely and you should hear a click noise letting you know the dispenser switch has activated. Let me know if you have any further questions thanks Peyton

Mar 07, 2009 | Whirlpool GD5SHAX Side by Side...

1 Answer

My fridge is a side by side whirlpool, and it has a water despenser. The water despenser and ice maker isn't flowing, there is no water, no ice. Im not sure the model #.


check your water supply is ok and replace your water filter if it has one this should solve you problem if not then its poss you have bad water solenoids but not likely. peyton

Jan 19, 2009 | Whirlpool ED2FHSS Side by Side...

1 Answer

No water


two things may have happened, first the o-ring washer on the pipe tap may have shrunk and restricting the flow of water, second the filter for the machine may be plugged up and need changing. good luck and if yoiu still need assistance feell free to ask againd

Jan 19, 2009 | Whirlpool ED2FHSS Side by Side...

2 Answers

Ice Dispenser


hi there,

check to see if you have a leak either on the inside or the outside of the freezer door.

check your icemaker line and see if anything is freezing up.

from the sounds of it, something is stopping the water flow into the icemaker.

Sep 16, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

2 Answers

Broken ice maker in whirlpool side by side refrig model no.ed2ghgxmq00


1. Check freezer temp. Above 5 degrees? Icemaker will not start. 2. Make sure there is water coming to the refrigerator from the supply line. 3. Is the refrigerator clean underneath? Fan running? Dirty refer bottom can cause high freezer temps, see #1. Ideal freezer temp is -5. Icemaker and valve should be checked by a service tech.

Jun 26, 2008 | Whirlpool ED2FHSS Side by Side...

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