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I tried to re-install windows xp to clean my computer (running slow). It aske if I wanted to include web updates and I answer yes. Computer went to a blank screen and no won't load from recovery disc or load windows. what do I do

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Hi, you will need to reformat your hard drive before installing XP, First boot into BIOS by pressing the F1 key during bootup, change the primary boot drvice to CD rom, save changes. Insert XP cd into drive and reboot PC; select boot from CD when this appears during the initial boot fase. Allow files to be installed. When this finishes, delete partion and then repartion hard drive. Select format hard drive, when this completes your PC will reboot, do not select boot from CD and XP will start to install normally.
Hope this helps, if not come back to me.

Posted on Aug 04, 2010

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2 Answers

Dvd cd rom [ code 10 ] does not work


The Code 10 error code is generated when Device Manager has insufficient information or the error that is bubbled up by the device drivers is not recognized by Device Manager. Additionally, this error may occur when one of the drivers that the device needs does not start. If many drivers are being used by a particular device, it can be difficult to determine the one that failed.

The Code 10 error resembles the following: This device cannot start. (Code 10) The most common resolution is to update the drivers that are associated with the failing device. To do this, follow these steps:
  1. In the device's Properties dialog box, click the Driver tab.
  2. Click Update Driver to start the Hardware Update Wizard.
  3. Follow the instructions to update the driver.
Note You may be prompted to provide the path of the driver. Windows may have the driver built-in, or the driver files may still be installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor's Web site. uparrow.gifBack to the top Typical Code 10 error issuesThe Code 10 error pertains mainly to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows. Therefore, we recommend that you troubleshoot these issues by focusing on device drivers, on device configuration issues, and on hardware compatibility issues. Incompatible, outdated, or corrupted device drivers If you suspect that the Code 10 error is related to incompatible, outdated, or corrupted device drivers, try the following troubleshooting methods. Method 1 Update the hardware's device driver through Windows Update. To access Windows Update, visit the following Microsoft Web site: http://update.microsoft.com Method 2 Update the device drivers from the vendor's Web site. Follow their installation or update instructions.
  • If the device was preinstalled on the computer, visit the computer manufacturer's Web site.
  • If the device was installed after the purchase of the computer, visit the device manufacturer's Web site.
  • If the device was preinstalled on the computer, and the computer manufacturer does not have an updated driver for the device, visit the device manufacturer's Web site.
Note Make sure that the device drivers that are being installed are compatible with your current Windows version and platform.

Note In reviewing customer feedback, many of the Code 10 error issues are related to devices connected by using a USB port. As mentioned earlier, make sure that you have the most current drivers installed for the device together with any updates for Windows. In the specific case of Windows XP, review the following article to determine whether it applies to your situation: 925196 A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive
If you are running Windows XP and cannot install Windows XP Service Pack 3, review the following article to determine whether it applies to your situation: 940514 USB devices do not work after you disconnect and then reconnect a USB hub from a computer that is running Windows XP Device configuration issuesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:
  • Install the latest Windows service pack.
  • Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com
  • Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.
Software and operating system updatesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:
  • Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com For more information about how to obtain the latest Windows service pack, click the following article numbers to view the articles in the Microsoft Knowledge Base: 322389 How to obtain the latest Windows XP service pack 935791 How to obtain the latest Windows Vista service pack 889100 How to obtain the latest service pack for Windows Server 2003 968849 How to obtain the latest service pack for Windows Server 2008
  • Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.

Jun 12, 2011 | Dell Computers & Internet

2 Answers

Microsoft updates do not install


You have not said which OS you are using so; from http://support.microsoft.com/kb/943144

When you try to install Windows updates from the Windows Update Web site, the Microsoft Update Web site, or by using Automatic Update, you receive a message that the update is not installed successfully. Additionally, the update is not displayed in the update history.

You may experience this issue in the following scenarios:

Scenario 1 You try to install updates after repair a Windows XP installation by using the Windows XP CD.
Scenario 2 You perform the following operations before you try to install Windows updates:

You perform a new installation of Windows XP Service Pack 2 (SP2).
You visit the Windows Update Web site, or the Microsoft Update Web site.
Note When you visit the update Web site, the latest version of Windows Update software will be installed in your computer.
You install Windows XP Service Pack (SP3) without a restart.
You try to install Windows updates after the install of Windows XP SP3.

Then cause ;

This issue occurs because the Wups2.dll file that is included in the latest version of Windows Update is not installed correctly.

For scenario 1, the registry entries that correspond to the Wups2.dll file are missing after the repair install of Windows XP. The release version of Windows XP does not contain the Windows Update software.

For scenario 2, the registry entries that correspond to Windows Update are changed back to the Windows XP SP2 version if you did not restart the computer before you install Windows XP SP3. The registry entries for the Wups2.dll file are changed to pointing to the Wups.dll file that is included in the release version of Windows XP SP2.
To resolve this problem, use one of the following methods;

Method 1: Download and install the Windows Update Agent,
For an x86-based computer; http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x86.exe

For an x64-based computer http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe

Method 2: Register the Wups2.dll file,

To have MS register the Wups2.dll file in Windows for you, go to http://support.microsoft.com/kb/943144#FixItForMeAlways.

If you prefer to fix this problem yourself,

To register the Wups2.dll file in Windows, follow these steps:

1. Stop the Automatic Updates service. To do this, follow these steps:
a. Open the Command Prompt window. To do this, click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv

2. Register the Wups2.dll file. To do this, follow these steps:

a. At the command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll

Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll

b. Click OK if you receive a verification message.

3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
net start wuauserv

4. Exit the Command Prompt window. To do this, type exit at the command prompt, and then press ENTER.

Jun 02, 2011 | Microsoft Computers & Internet

2 Answers

My computor is running slow and freezing up.


Try freeing as much memory as possible to correct the problem.

turn off any programs running in the background by checking the ICONS in the lower right side of the screen near the clock area. use your mouse and right click on any pictures shown there and choose "exit" or "close".

then run disk clean. If you are using win xp, go to start, programs, accessories and then system tools. Slide over to clean desk and click on it.

It will ask you if you want to clean "C" drive - this is fine!

Check all the boxes when the window asks which files to handle. Use the arrow key and make sure you get them all. Then click ok.

When its finished running then run disk defrag.

go to start, programs, accessories system tools and then disk defrag. you want to defrag "c" drive and click the degrag button at the bottom to start it.

this may take a while to complete. when finished, reboot the pc. Then go to windows update and run a scan to update files. Install the updates, restart one more time and this should correct the problem.

Mar 25, 2011 | Dell Computers & Internet

2 Answers

Very slow and not responding


Clean up disk errors (Run once a week)

Whenever a program crashes, or you experience some power outage, your computer may create errors on your computer's hard disk. Over time, the errors can slow your computer. Luckily, the Windows operating system includes a Disk Check program to check and clean any errors on your computer and keep it running smoothly.

Remove temporary files (Run once a week)
Your computer can pick up and store temporary files when you're looking at Web pages and even when you're working on files in programs, such as Microsoft Word. Over time, these files will slow your computer's performance. You can use the Windows Disk Cleanup screen to rid your computer of these deadbeat files.

Rearrange your data (Run once a month)
Don't be shocked, but your computer can get sloppy. Your computer often breaks files side by side to increase the speed of access and retrieval. However, as files are updated, your computer saves these updates on the largest space available on the hard drive, often found far away from the other adjacent sectors of the file.

Make Internet Explorer run faster
The Web is a sparkling achievement of modern society. It's everywhere-from the home to the classroom. We use it to communicate, to work, to play-even to waste time when there's nothing else to do.

Automate Microsoft Update (Configure once)
Microsoft works constantly to release updates to Windows and other Microsoft products, including Office. At Microsoft Update, you can find and install all these updates-not just the critical ones. Often, these updates will improve your computer's performance.

Install antivirus and antispyware programs
Computer viruses and spyware (hidden software that gathers information about you without your knowledge or consent when you're using a computer) both reduce system performance. Computer viruses can not only reduce performance, but they can also destroy data. Any computer that accesses the Internet should have antivirus and antispyware programs installed.

Dec 28, 2010 | ASUS Computers & Internet

1 Answer

Error, my computer cannot access some programs and it works very slow and get always hung.


You probably have some virus and/or malware infections. Clean up your system:
  1. Restart computer into Safe-Mode with Networking (press F5 or F8 repeatedly whilst booting)
  2. Run an online virus scan here
  3. Download, install & update Malwarebytes
  4. Run a full scan & reboot if/when asked.
  5. Clean up your system by installing and running Ccleaner
If you still have problems after cleaning up your system post back which programs you are having trouble accessing.

Nov 27, 2010 | Microsoft Windows XP Professional

1 Answer

Slow performance caused by unnecessary programs???


If your computer is running really slow, have you thought about cleaning it with windows disk cleaner? If your computer is otherwise working normally and you haven't loaded any programs that your want within the last couple of days you can also clean up your restore points and save loads of disk space. To do this go to Start>programs>accessories>system tools> Disk cleanup and tick the boxes that you want to clean for example tempory files etc then click on the tab that says more options and clean up system restore, it will still keep your most recent restore point. It will ask you if you are sure that you want to do this, click ok or yes. If you haven't done this before it may take a long time to open while it is compressing old files and determine how much space you will gain. But be patient, the longer it takes, the more space you gain because it is locating files that can be deleted. I hope this helps.

Nov 03, 2008 | Microsoft Windows XP Home Edition

1 Answer

Original set up


I'm not sure I understand your problem.
You want to reset your computer to factory settings? So a clean install of Windows?
If yes, tell me which Operating system you are using: XP, XP Media Center Edition, Vista...
Dell didn't deliver a Windows-disk with your system, because the installation can be done from your hard drive.
Please answer my questions and I'll help you further

Jul 04, 2008 | Dell Dimension E510 PC Desktop

2 Answers

Compaq presario 1700


Many things can cause a computer to bog down over time, including how well it was maintained, how often disk clean ups and defrags were performed. All Windows updates installed. Anti Virus kept updated. Too many programs loading when the computer starts. Unnecessary services running. Spyware, etc.

If you want a well performing laptop it would be best to start with fresh install of Windows.

Jun 22, 2008 | HP Compaq Presario 1700T Notebook

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