Question about HP OfficeJet J4580 All-In-One Laser Printer
If the computer is able to print from power point not able to print from word. The problem could be either because of the printer driver or the office application.
Try printing directly from microsoft word and check if the same works .Just make the quick print and then see that it is printing or not. For the quick printing just right click on the word document and then select the print option from the context menu. This will print the page immediately.
If the same doesnot work try disabling the print spooler service(this stored pages in the computer before sending it to print )
How to disable print spooler in Vista and windows 7
Alternatively if you are still online , i can remotely connect to your computer to check if all the settings are fine
I can wait for next 10 min for you to connect to my computer.
To connnect click
The above file is a zip file , you need to download and install the same. The connection is secure and you have overridding control and can stop the session at any time In case you want help over the fixya forum , reply to the post for additional help.
Thanks for using Fixya
Posted on Aug 04, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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