Question about HP Pavilion dv9000z Notebook

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Some time when I turn on the computer, a HP program comes up, Quick play, DVD and I cannot use the computer. I have removed the program, but it still comes up. I cannot close it.. I says Web? I have to turn off the computer and restart it to get it to boot up correctly. How can I get rid of it?

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Posted on Aug 30, 2010

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion Computers & Internet

1 Answer

I can't find my webcam program in my HP Pavillion dv9000z 17"


Look under Quick Play. If you have buttons that automatically launch Quick Play then you can hit it and look thru the icons on the display for the camera. You can also get there by hitting Start/Programs and search the program list for Quick Play.

Mar 30, 2012 | HP Pavilion dv9000z Notebook

1 Answer

I have burned some quick time movies to a disc i can play it on my computer but when i try and play it on my dvd it comes up unknown disc can anybody help


Hi, your DVD player might like the disks you use, + or -, maybe it doesnt recognise the format you have recorded in, you say 'Quick Time'? Look for 'DivX or XviD' on your player, this is the common DVD players that people use. When you dowmload a video image look out for XviD or DivX in the title,
If this helps you out please give me thumbs up thanks...

Aug 28, 2010 | Pioneer DVR-107D DVD±RW Burner

2 Answers

Hp Pavilion dv2601tx Quick play not working


uninstall with revo uninstaller and install 3.2 back

Oct 25, 2009 | HP Pavilion dv9000z Notebook

1 Answer

My computer works fine for awhile after turning it on, but at random times it will all the sudden freeze up. I had a full screen program running and a cd playing music on my dvd rom drive while ripping the...


Time to clean house or computer!

Remove all unwanted programs, free trials and any versions of AOL

Run a virus scan and malware scan

Get a good software for cleaning the registry

Disable all windows startup items by going to run, msconfig

Disable limewire from starting up with PC (if you have this program)

Run a defrag and delete all temporary internet files, cookies, etc.

This will help!

Oct 03, 2009 | HP Pavilion a420n PC Desktop

1 Answer

Can't run a quick play


Quick play is a funny animal, first go to add and remove programs.
Remove quickplay. Reboot unit.
Next, google quickplay 3.7 and download the program.
Next open the quickplay program and allow it to my a new folder.
After quickplay has finished you will have a updated quickplay 3.7 or better and should run with no problems.
Hope this has helped you.

Jan 06, 2009 | HP Pavilion DV6700Z Notebook

1 Answer

Intervideo windvd.


try playing the dvd in windows media player, if it plays in that programme, then the intervideo programme is faulty.

Jan 21, 2007 | HP Compaq nx7010 Notebook

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