Question about Lexmark E350d Laser Printer
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Posted on Jan 02, 2017
Go to www.lexmark.com Select the correct country. then Selectg "Technial Support" Enter the model of your printer "E350D" Click on search. Under the "Knowledge base" header place this number into the search bar: "ENUS27198" click on search. ************************* Lexmark E350d Country / Region: United States Language: English Need to download a driver? How to Reset the Photoconductor Page Count on a Lexmark E350d or 352dn Printer ID: ENUS27198 Procedure Follow the steps in the table below to reset the photoconductor (PC) page count. NOTE: The directions in this article are in English. To download a PDF file containing these instructions in several other languages, click here (file size: 782 KB). Step Action 1 Enter the printer's Configuration menu: Power off the printer. On the printer's operator panel, press and hold the select button () and the back button (). Power the printer back on while keeping both these buttons held down. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen. 2 Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again. The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press once. 4 Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot. If the counter has been reset correctly, the printer should return to a Ready prompt. 5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that: The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer. The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer. If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information. Don
Posted on Jun 04, 2009
Seen/heard this before on Lexmark E350.
First place to look is the cartridge.
One side has a plastic gear which is a push-fit onto the end of the Developer Roller.
The D shape (hole with a 'flat') can lose the flat, or the gear can fracture (usually from one or the corners of the 'flat').
If this is it, the cartridge is faulty.
Posted on Aug 30, 2009
Hello my friend.First maake sure the printer is powered off before making any checks on the
transfer roll or associated parts for personal safety and to prevent
damage to the printer.
1.Check the transfer roll for any signs
of toner buildup, surface damage to the roll, oil or other contaminants on the surface of the roll. Replace the transfer roll as necessary.
2.Check the left transfer roll arm
assembly to make sure it is fastened and locked in the down position. If the arm is not locked down, check to ensure the arm is not broken and will lock into the EP frame correctly.
Check the left transfer arm assembly spring for proper operation.
3.Check the right transfer arm assembly to make sure it is fastened
and locked in the down position. If the arm is not locked down, check to make sure the arm is not broken and will lock into the EP frame correctly.
Check the right transfer arm assembly spring for proper operation. For any background problems, check to ensure the
contact to the HVPS board is correct and that there is approximately 0ohms resistance between the transfer roll shaft and the HVPS contact.
4 . The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J10-3 in the front
cable harness to the HVPS. If there is no continuity, replace the cable harness. If there is continuity, replace the HVPS. If the problem continues, replace the engine board.
Posted on Feb 08, 2010
SOURCE: error 31 lexmark e350d
Possible causes here are;
Most likely, the contacts in the printer not touching the chip properly (hence why it works in another printer). A simple gentle 'tweak' would work in this case.
The other possibility is the firmware version of the (offendig) printer being incompatible with the version of the after-market chip you are using. No solution here, other than trying a DIFFERENT MAKE of chip.
Posted on Apr 05, 2010
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