Question about Office Equipment & Supplies

1 Answer

Brand: Canon iR-C2880F Error code: E000990-0000 Could anybody help me to open and clean toner shutter? This machine does not start up with an error code written on above. A thread linked below and a canon service person inspected the machine and implied me, the toner shutter does not open during its warm up period. I would like to check, clean, and resolve this issue by my self if possible. Please advice me if you have any idea! http://www.fixya.com/support/t3925861-e000990_0000_error_canon_irc2380i_r_ndo

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Contributor
  • 857 Answers

Error code E000019-0000 is a waste toner full error, so to get rid of this error you remove the waste toner bottle which is located left rear side of the machine and dispose the waste toner and dont forget to clean the neck of the bottle because the waste toner might obstract the toner sensor passege and then switch off then on and you are up and runin.

Follow these steps to clean your printer:
step 1
Collect the supplies you need: a soft cloth and cleaning fluid made for plastic. (Water is fine in most cases.)

Step 2
Check the printer manual. If the manufacturer has provided specific instructions, follow them.

Step 3
Turn off the printer.

Step 4
Dampen a cloth with water or cleaning fluid.

Step 5
Wipe the outside of the printer, making sure that no fluid gets inside.


Manually Cleaning Inside the Printer

Step 1
Unplug the printer from the surge suppressor.

Step 2

Remove the internal paper trays.

Step 3
Remove the toner cartridge and place it on a piece of scrap paper.

Step 4
Clean inside the toner cavity with a dry, lint-free cloth and brush (if a brush is supplied with the printer).

Step 5
Clean the printer mirror gently with the brush. Don't touch the mirror if a brush isn't provided.

Step 6
Wipe away dust and spilled toner. Remove paper fragments.

Step 7
Clean the rollers, but don't touch the sponge roller.

Step 8
Replace the toner cartridge.


And to clean the tonner follow these steps:

Here are the basic tools you need to clean the laser toner from the laser printer:
-Vacuum
-Compressed can of air
-Wash cloth
-Mask
-Cotton Swabs
-Isopropyl Alcohol (99 percent pure)
-Paint Brush (soft bristle, about a half-inch wide)
-Latex gloves (optional)

Cleanning process:
1. Put on your mask and latex gloves if you have them.

2. Open the printer and gently remove the laser toner cartridge or laser toner bottle.

3. Use your wash cloth and wipe the laser toner cartridge. Place the laser toner cartridge aside.

4. Use your vacuum to remove spilled laser toner from within the printer's internal compartment. Try to prevent the vacuum's nozzle from actually touching any of the printer's internal surfaces.

5. Use your paintbrush to remove laser toner from any crevices. Use gentle motions and vacuum as necessary.

6. Many laser printers use very fine wires (called 'corona wires') that are often exposed. If your printer has such wires, take care to avoid vacuuming or brushing them. Breaking a corona wire can be a costly mistake. Dip a cotton swab into isopropyl alcohol and gently run it along the length of the wire. Also be sure to clean the underside of the wires. Never apply pressure.

7.Reinsert the laser toner cartridge, close the printer, reconnect the power cord, and you are done.

Posted on Aug 04, 2010

  • soedai Aug 05, 2010

    Thank you for your comment! I cleaned the insede, but I still realize the code "E000990-0000". I think toner is alright, instead toner shutter has some kind of problem. Do you have any idea how to find and clean toner shutter?

  • Garry Kennedy
    Garry Kennedy Mar 31, 2014

    Posted at Canon Support: When the process unit black locking lever is locked or released, it in turn opens/closes a waste toner shutter mechanism, if this does not occur properly an E990 error code may occur. Check the Cam Lead mechansm (on inside process frame) for any broken gears or a broken cam lead itself, item FC6-9403-000. When the locking Handle for the Process Assembly is turned to the locked position it re-positions a rack that opens the Waste Toner Shutters. When the rack is in the correct position there is a cutout in the rack that unblocks PS12, if the sensor remains blocked an E990 0000 will be generated. Remove the Hopper Drive Assembly and the Hopper Assembly .(With those items removed you will see a white nylon gear plate with 2 locking screws. Loosen the locking screws and position the gear plate so that when the handle is in the locked position, the cutout in the rack unblocks PS 12.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to solve canon ir 3300 error code e0000190000


Neele, Error code E000019-0000 is a waste toner full , to get rid of this error, remove the waste toner bottle located left rear side of the machine,dispose of waste toner and clean the neck of the bottle because waste toner could obstruct the toner sensor beam. Switch off then on, OK to use.
Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Thread Canon IR 2200 Error E000019 0000
Canon ERROR 19 Waste Toner Tank

Jun 13, 2014 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Error code e00990-00


Can be error in the waste toner shutter.

Check that the drum unit is properly installed

- Replace the waste toner shutter sensor

Jan 19, 2013 | Canon imageRUNNER iR C2880 Color Copier

2 Answers

E000990-0000


E990 Error in the waste toner shutter
0000 When the output of the waste toner shutter opening and shutting detection
sensor doesn't become "H" when it WMUPR period after the sleep returns after
eight hours or more pass, the door opening and shutting is detected or main
power switch turns on.
- Check that the drum unit is properly installed
- Replace the waste toner shutter sensor

Aug 30, 2012 | Canon iRC2380i

12 Answers

Cannon ir 3530 all error code and solution


Code Error name/description

E000 fixing overheating

E001 fixing assembly overheating

E002 fixing assembly low temperature

E003 post-standby fixing low temperature

E007 fixing film rotation error

E010 main motor rotation error

E014 fixing motor rotation error

E019 waste toner case full, waste toner case full sensor error

E020 toner clogging between sub hopper and developing assembly

E024 developing assembly connector disconnection

E025 hopper motor, bottle motor error

E032 NE controller counter error

E064 power supply voltage error (high-voltage)

E100 BD interval error

E110 scanner motor error

E191 communication error for high voltage power supply

E202 CIS home position detection error

E225 CIS light intensity error

E227 reader unit power supply error

E248 backup memory error

E261 zero-cross signal error

E315 image data error
E400 feeder communication error

Mar 03, 2011 | Canon ImageRUNNER 3570 Copier/Printer

1 Answer

Canon iRC 3380i error code E00025-002...help please?


Service Bulletin
Issued by Canon Europa N.V. Copier Color
HARDWARE
Revised:
Addition of the Affected Machines
Location:
Hopper Assembly
Subject:
Measures against E025 error due to toner leak
Detail:
<Symptom>
The toner leaking from the toner cartridge flows onto the inside toner sensor (PS3/PS4/PS5/PS6), causing erroneous
detection and E025 error (Error in the toner motor).
Model:
iRC2380i
iRC2880
iRC2880i
iRC3080
iRC3080i
iRC3380
iRC3380i
iRC3580
iRC3580i
Ref No.:
iRC3380-023 Rev. 2
(F2-T01-NO1-10097-03)
Date:
January, 2009
cartridge, the toner in the supply route between the toner cartridge and the
hopper may leak between the gap between the toner cartridge case and the holder of the machine.
<Factory Measures>
The gap between the toner cartridge case and the holder of the machine is covered with the plastic sheet and the shape
of the front unit cable guide on the toner sensor is changed to prevent the toner from flowing onto the toner sensor.
P-1 Position where the toner cartridge is installed
nside and replace the front unit cable guide into its new type.
Points to Note About Service Work:
When the front unit cable guide is replaced, implement periodic cleaning (every year) for the area around the photo
sensor (PS3/PS4/PS5/PS6).
For the affected machines or later, implement periodic cleaning (every two years) for the area around the photo
sensor (PS3/PS4/PS5/PS6) and the area of toner leak [1].
Service Parts:
Supply of the new part(s) will follow a normal supply pattern.
P-2 GUIDE, UNIT CABLE, FRONT
[2] Change Point
Parts Number Description Q'ty Interchange
ability Fig No.
Old FC6-9380-000 GUIDE, UNIT CABLE,
FRONT 1->0 N
620
New FC6-9380-010 GUIDE, UNIT CABLE,
FRONT 0->
and later IR C3580 230V EUR : CZS00218 and later
IR C3580I 230V EUR : CZT04670 and later IR C3580 230V : CZU00011 and later
IR C3580I 230V : CZY00752 and later IR C3580I 230V AU : CZZ00857 and later
IR C3080 UL 120V : DBE01554 and later IR C3080I UL 120V : DBF02861 and later
IR C3080 230V EUR : DBM00294 and later IR C3080I 230V EUR : DBN10330 and later
IR C3080 230V : DBT00011 and later IR C3080I 230V : DBU00714 and later
IR C3080I 230V AU : DBV01085 and later IR C2550 UL 120V : DCA03694 and later
IR C2380I 230V EUR : DCF16473 and later IR C2550I 230V : DCK00864 and later
IR C2550I 230V AU : DCL01033 and later

Jun 15, 2010 | Canon C3380i Color Copier

2 Answers

Canon ir 2016 problem E019


Product : imageRUNNER 2200/2800/3300(i)/2220N(i)/3320N(i) Title : E019
Error : 
E019-0000 is displayed on the control panel. 

Workaround : 
This error code is the indication of the waste toner container being full or a problem with the detection mechanism. Actions to be taken are:1. Turn the machine off and check the waste toner container. If the container is full, empty the container. Clean the inside and outside of the container's neck with alcohol. Be sure that the neck is clear and not soiled with toner before placing it back into the machine. Turn the machine on and check to see if the code went away.
2. If the container isempty and the code is still displayed, check the neck of the container. Turn the machine off and check the container,if the neck is dirty, clean the inside and outside with alcohol before placing it back into the machine. Turn the machine on and check to see if the code went away.
3. If the machine still displays the code after the bottle is emptied and the neck clean; check the sensor, the sensor connections to and from the DC controller PCB for continuity, and the proper positioning of the sensor. Replace the sensor if it is damaged or excessively soiled with toner.

Apr 26, 2009 | Canon imageRUNNER 2000 Copier

2 Answers

Canon iR 2016 copier problem E019


Product : imageRUNNER 2200/2800/3300(i)/2220N(i)/3320N(i) Title : E019
Error : 
E019-0000 is displayed on the control panel. 

Workaround : 
This error code is the indication of the waste toner container being full or a problem with the detection mechanism. Actions to be taken are:1. Turn the machine off and check the waste toner container. If the container is full, empty the container. Clean the inside and outside of the container's neck with alcohol. Be sure that the neck is clear and not soiled with toner before placing it back into the machine. Turn the machine on and check to see if the code went away.
2. If the container isempty and the code is still displayed, check the neck of the container. Turn the machine off and check the container,if the neck is dirty, clean the inside and outside with alcohol before placing it back into the machine. Turn the machine on and check to see if the code went away.
3. If the machine still displays the code after the bottle is emptied and the neck clean; check the sensor, the sensor connections to and from the DC controller PCB for continuity, and the proper positioning of the sensor. Replace the sensor if it is damaged or excessively soiled with toner.

Apr 25, 2009 | Canon iR 2016i Black and White Copier

11 Answers

Canon IR 3100 error code (E000020-0081)


error code E00020-0081 my canon printer IRC3170i.what is the problem?Anybody can help?

Feb 19, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

524 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...