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My telephone account no. is WS60414794 My telephone no. is 0141 339 5382 My BT Yahoo broadband no. is 8417811 I have been with BT Yahoo broadband for about 6 years, using a Thomson Speedtouch 330 modem. The computer that I have been using the past 6 years, uses Windows XP, and the broadband connection is still working with that computer. However, I purchased a new computer in May this year, and it uses Windows 7 Home Premium. When I try to connect my new computer to the internet, it comes up that the modem doesn't support Windows 7 (which doesn't surprise me!). I have made numerous telephone calls since May trying to get my problem solved, the broadband upgraded etc. without success. I was told about 10 days ago that someone would telephone me, e-mail me, in 5 days but I have received nothing. I telephoned again today, spoke to 2 or 3 people, was asked to hold on but after about 10 mins, I was cut off. Can you please help me. Thank you. My e-mail address g.menzies303@btinternet.com

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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gunja
  • 43 Answers

SOURCE: Thomson SpeedTouch 576 wireless modem router

192.168.1.1

Posted on Apr 26, 2007

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  • 84 Answers

SOURCE: telephone connection problem with DSL

unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
wg

Posted on Feb 13, 2008

antiochpc
  • 1314 Answers

SOURCE: Local area connection, no internet connection

My guess is the LAN port on your motherboard is bad. The simple solution would be to add a PCI ethernet card and disable the one on your motherboard in device manager.

Posted on Jun 18, 2008

SOURCE: I have same issue and using Asus WL-520GC

HI! I will be more than glad to assist u in this concern..the reason why page cant be displayed bcoz the router and the modem wont talk to each other.. u are connect to the router but not to the internet..this are the possible solution.. .. if you are using a cable modem from ur cable company provider- u need to do a mac clone on the router u have to clone the mac address of ur computer. normaly the mac of ur computer is the one register to your cable company and on the setup page of the router just selct on the internet setup, dhcp after clonning the mac address of your computer. u need to connect ur computer directly to the router and then after doing the process connect the router to the modem. if u are using a username and password, u have to use the pppoe settings on the router, if ur isp set a static ip , set it up to the router, to check the ip setting of your isp.. connect the computer directly to the modem and check if u have internet.. then click on start, run and type cmd,it will give u a dos prompt and from there type ipconfig/all and it will show u the ip address, subnetmask, default gateway, dns server.. I hope this will solve ur concern..

Posted on Aug 09, 2009

ho0mm0od
  • 11 Answers

SOURCE: non connectivity with thomson tg585 v7 modem with bsnl broadband.

what is bsnl broadband if you have thomson to acsess the setup and all it freater just type speedtouch.lan in your browser this may help you
i think

Posted on Aug 30, 2009

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