Question about GE Profile 20.7 Cu. Ft. Side-by-Side Refrigerator with Bottom-Mount Freezers - Stainless-Steel

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I have a ge french door model gfss6kkxass the evaporator drain tube is filling with ice and over flowing, I have cleaned the tube out using hot water AND then took a hose the stuck into the opening and blew it out so I know it is clear, the coil is not iced up ..there are two heaters one the wraps around the coil, it looks like a electiric oven heating coil and another one on the front of the evaporator coil that is flat and wrapped in aluminum foil. My questions is how do I check these to see which heater is bad can i access the defrost timer or are these heaters on all the time..I think that the front heater is bad due to the fact that it lays against the metal drain pan that goes to the drain, I think it keeps the drain pan warm so the water does not freeze..is this a common problem...this ref is only 2/3 years old...what junk

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  • shopmax Aug 04, 2010

    I'm pretty sure the defrost timer is working or the coil would be iced up and not be draining which would make the drain tube freeze up and over flow..I'm 99% sure it" a evaporator coil heater that is not working but which one?

  • shopmax Aug 04, 2010

    I have had it evaporator coil cover off it has TWO heaters.it is on the very back wall ..this model of GE frig is only 2 years old it DOES NOT have a timer ..it has a computer board one heater goes around the evapertor coil and looks like a oven heater..the other heater lays flat against the evatator coil and is wrapped in aluminum foil..

  • shopmax Aug 04, 2010

    I have replaced the heater I will know in a day if that's the problem..the frig is over 1 year old and not on warrenty..not only that they want $60 for a service call only ..the heater cost less then the service call..so eather it'll work or I try something else..thank you

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The back panel may be frozen to the coils. It will pop out easily after unhooking the 3 tabs on one side. Don't force it. There are 2 plugs that power the fan in the cover plate. Push the tab on the side of each to unplug the cover to get it out of your way. The drain may be plugged 5-6" down or filled with ice. It will take a while to clear it. You don't need to access the panel in the back in this process.

Posted on May 26, 2014

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Do you have a multimeter?

Thanks!

Posted on Aug 04, 2010

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You should have a one year warranty on the entire unit.
You can test the heater by disconnecting both ends and using an ohm meter it should show continuity when the probes are on each end.

Any water remaining will continue to drip and if it doesn't drain fast enough will refreeze blocking the drain hole. Make sure it drains fast enough.

This is a common problem usually caused by the drain hose being stopped up except for GE which realized they had the problem and added the extra heater.

The heater only comes on when the defrost cycle is on which is only approximately once every 10 hours or so. You may can make it go into defrost. Check you manual for information on how to do it. When it's in the defrost cycle you can look at the heaters to see if they are on if you don't have access to an ohm meter.

Posted on Aug 04, 2010

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It depends on the model. Some don't have a defrost heater at all, only a timer. On models with a heater, it's either mounted to the evaporator, or actually woven into the evaporator.
You'll need to gain access to the evaporator coils - they're typically at the back of the freezer covered by a panel of some sort. If it's mounted to the coils, then you may be able to replace it yourself.
Also, the heaters rarely go bad - check the defrost termination thermostat as well. If it's near freezing, it should be closed (allowing power to flow to the heater). If it's above freezing, it should be open (cutting power to the heater).

Posted on Aug 04, 2010

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Hello,

A mechanical defrost timer controls the defrost cycle of the freezer. The timer runs continuously and roughly every six hours, cuts power to the cooling system and sends power to the defrost heater. In newer models the timer advances only while the compressor or defrost cycle is running - an improvement for efficiency. As the timer continues to advance, power to the heating element is cut and power is restored to the cooling system. If the timer does not advance, the appliance will be stuck either in defrost or refrigerate mode, resulting in, respectively, no cooling or frost build-up.

The defrost timer is usually found behind the front grill "toe kick" of the refrigerator. It may also be found behind a cover plate inside the refrigerator or freezer, in the temperature control console, or behind the refrigerator near the compressor. To test whether the defrost timer is simply failing to advance, locate the advance screw and turn it clockwise until you hear it click. This advances it to the next mode. If it was cooling before, it is now in defrost mode. Simply wait about 35 minutes and check whether it has left defrost mode and has resumed cooling (listen for the compressor). If it does not advance, the timer motor is probably bad and the entire timer needs to be replaced. If it advances as it should, then you can follow the steps below to test the switch electrically.
The timer is usually held in place with one or more screws. Remove the screws and gently pull the timer out far enough to disconnect the wiring connector. The connector can be removed by firmly pulling and rocking it left and right. It is not necessary to note the position of the wires because the connector plug is keyed so that it can be replaced in only one way.

Take care.

Posted on Aug 04, 2010

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Hi. i have a kenmore french door bottom freezer refrigerator thats leaking in the back of the fridge part. is it a clog in the evaporator drain tube? its all a big sheet of ice from it leaking.


remove back panel of refrigerator. use hair dryer to melt ice in drain pan under evaporator. keep thawing drain and pouring hot water down it till water runs down and clears drain tube.

May 07, 2017 | Kenmore Refrigerators

2 Answers

My Samsung French Door, Bottom Freezer Model RFG297AARS was leaking into the refrigerator & pooling under the deli drawer.


Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

Apr 05, 2015 | Samsung RFG297AARS Bottom Freezer French...

1 Answer

I have a Samsung french door fridge.


Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

Apr 02, 2015 | Samsung RFG297AAWP Side by Side Bottom...

1 Answer

Water freezing in bottom freezer


The drain line is clogged, unplug. Remove the back panel being very careful not to cut yourself or damage the evaporator. Remove the ice not sharp or pointed objects for this, just hot water. Lay towels down and start pouring hot water until you hear it go down the drain.

Mar 14, 2015 | Samsung Refrigerators

1 Answer

Our Samsung RF 265 French Door model has sheets of ice build-up under the crisper. JPOD


2 tings to check, u have condensation and an air flow issue thus check ur air flow control knob, ur cold control thermostat and
Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

Feb 21, 2015 | Samsung Refrigerators

1 Answer

Water is intermttently running out the bottom of our french door fridge


Trevor, more than likely you have a stopped up defrost drain. Different makes of refrigerators have different processes on how to clear the drain tube. Without knowing what kind of refrigerator it is (ie: Whirlpool, Samsung, GE), the best bet is to remove all food and drawers from the freezer so you can get to the back panel of freezer; remove the panel and there is a hole in the bottom, under the evaporator (silver coil looking thing) that may or may not be covered with ice. If ice is present use hot water to melt the ice ( you are going to need towels or a shop vac for melt water). When the ice is cleared, blow through drain tube with what ever you have. If it does not clear, check for more ice in the drain tube and remove it. Blow through drain tube again to remove the restriction. If still does not clear you may need a source of compressed air to clear the drain tube. I use a drain tool that takes a small co2 cartridge......... Hope this helps................. Ken Hawk

Jan 30, 2015 | Refrigerators

2 Answers

Ice builds up under the pull out freezer drawer then melts allowing war we to flow onto the floor


It is most likely that the defrost drain is blocked in the freezer causing the water to drain through the air vents. You will most likely have to remove the rear panel in the freezer and pour hot water in the drain trough until the drain clears up and the water drains down the drain tube.

Aug 16, 2014 | Maytag MFD2560HES Bottom Freezer French...

1 Answer

Have cleaned the freezer condenser tray and flshed with hot water. Moisture flows freely down to the drip tray by fan motor. Water still collects in the botom under the crispers. Have noticed a drip f


Freezer /fridge water/ice in fridge and or freezer, or leaks on floor

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.

Fix any gaps in the door seal.Pack out the seal underneath the areas where the door seal has the gaps. This can be done with a small strip of weather stripping, as shown here, or a bit of tightly rolled up paper under the door seal. Alternatively, you can heat the door seal up with a hair dryer to fix the gaps. This softens the door seal and allows you to stretch it.

Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick. Another trick one can use is to connect a copper tube wire with one end going into the drain hole then attach the other end to the heater wrap it around heater a few times. That will take care of the drain problem when it comes to ice build up but not food build up.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.
God is so good: so this is why I give free advice so please thank him not me.









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Aug 06, 2014 | GE Refrigerators

1 Answer

I have water under the vegetable tray. I believe the drain valve is probably clogged. How can I fix this? My GE model bottom freezer model number is GFSS6KKXASS.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the inside of the freezer at the bottom of the rear cover.

Apr 25, 2011 | GE Profile 22.2 Cu. Ft. Bottom-Mount...

1 Answer

Ice maker just stopped making ice. had no problem up to a complete stop


Hi and welcome to FixYa, I am Kelly

First off make sure the water in door still works. If it does not work suspect the door / light switch.
Next make sure the freezer temp is below 16 Deg F. The ice maker has a thermostat that starts the ice harvest / fill cycle and if the freezer is warming up because of automatic defrosting problems (Ice build up on the evaporator coils) the ice maker will never cycle. If you note an ice build up in the back of the freezer compartment or poor air flow from the evaporator fan you have an automatic defrosting problem. If the fan is not running at full speed the bearings or windings on the evaporator fan are failing and there is not enough air flow to get the freezer to @ or Below 16 F.

Check to make sure the evaporator fan in the freezer and the condenser fan in the rear bottom of the unit are running un-obstructed. (clean as necessary.... but if the front of the cabinet is hot to the touch then the condenser coils my be clogged with lint or... the condenser fan is not running full speed.

The ice maker may be cycling but it may not be filling with water. If it is cycling but your not getting any water.... at all the prime suspect is the solenoid on the inlet water valve. The water valve is not repairable.

Make sure that the rubber fill tube on the back of ice maker is not blocked with ice... squeeze the end of the tube. If it is frozen with ice... the inlet water valve is bypassing water off cycle and causing the tube to freeze up. The only remedy for this is to replace the inlet water valve.

Thanks for choosing FixYa,
Kelly

Apr 19, 2011 | GE Profile 25.6 Cu. Ft. Side-by-Side...

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