Question about Xerox WorkCentre 7328 Multifunction laser printer
What is fault code 012-255 and how do I fix it? It is the Xerox Workcentre WC7328P and there are two print jobs that won't work. It says to look up that fault code but I do not have the manual available to me.
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: reset WorkCentre 24, Xerox
In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.
Posted on Apr 03, 2008
SOURCE: I can't seem to print envelopes on the xerox workcentre 7345. I fed the envelope into the bypass tray, configured the settings on the workcentre as well as the word doc, but it gives me an error 012-2
There is a lengthy set up process to that. I would recommend going ot Xerox.com, then at the home page, click on Support and drivers. When you get to that page, type in 7345, then click on the support home page, once there type in envelopes and the step by step instructions are there.
You are correct, setting up envelope printing on that machine can cause you to beat your head against a wall. The machine settings and the driver settings MUST be set exact. And it may take 3 or 4 tries, even for a service rep to get it all correct. Trust me on that LOL.
But once set up, it does a nice job. It is just very picky. Personally, I think it is way over designed just to print an envelope.
Posted on May 20, 2009
SOURCE: 2 sided printing problem
Go to the printer in your printer folder in control panel. Right click on it and select properties. Then select the last tab named "Printer" and click "Get information from printer button". Hope it helps you.. works for me.
Posted on Dec 12, 2009
When a fault occurs, the touch screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the Key Operator and/or System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode.
002-770 The job template could not be processed due to insufficient hard disk space. Delete unnecessary data from the hard disk.
003-750 No document was saved for the double-sided Booklet Creation feature. Check the setting of the double-sided Booklet Creation feature.
003-751 The specified document area is too small. Select a higher resolution or a larger scan area.
003-755 An error occurred in the document scanner. Reset the document, and scan again.
003-756 The fax document is completely white. Check that the original is not white, or that the front and back sides have been reversed.
003-760 Incompatible features are selected in the document scan conditions. Check the selected options.
003-761 The paper size in the tray selected by auto tray switching, differs from the paper size in the tray selected at the tray selection. Either change the paper size for the tray, or change the paper type priority setting.
003-763 An error occurred when reading the Gradation Adjustment Chart. Place the chart properly on the document glass.
003-780 Compression of scanned data was unsuccessful. Lower the resolution or reduction/enlargement ratio to reduce the data size, or send the document in
003-795 The reduction/enlargement ratio exceeds the setting range when the scanned document is enlarged/reduced to the specified paper size. Directly enter the reduction/enlargement ratio, or change the paper size.
003-981 Stapling mixed size documents is available only for documents with the same width. Cancel the staple feature or reset the documents with the same width.
005-286 An error occurred in the document feeder. Contact the Xerox Welcome Center.
Posted on Jan 16, 2011
Tips for a great answer:
Oct 10, 2014 | Xerox Office Equipment & Supplies
Nov 07, 2012 | Xerox WorkCentre 7328 Multifunction laser...
Mar 12, 2012 | Xerox WorkCentre M128 Copier
Oct 20, 2010 | Xerox WorkCentre 7328 Multifunction laser...
Aug 06, 2010 | Xerox WorkCentre 7328 Multifunction laser...
Mar 30, 2010 | Xerox WorkCentre M-24 Color Copier
Dec 02, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...
Aug 23, 2009 | Xerox WorkCentre M-24 Color Copier
May 22, 2009 | Xerox WorkCentre M20i All-In-One Laser...
Feb 21, 2009 | Xerox WorkCentre XD100 All-In-One Laser...
1,657 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: