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I am having trouble opening attachments in email. Please help

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Please let us know whether you are using the New Version of Yahoo Mail or the Classic Version. Also, let us know the browser you are using to open the Yahoo website (Internet Explorer, Firefox, etc.)

This is a known issue with the New Version Yahoo Mail. So, if you are using the New Version Yahoo Mail, kindly switch to the Classic Version.

To switch to Yahoo! Mail Classic (Old Yahoo), on your Yahoo Mail page click the Options link in the upper right corner between Help and Mobile, then click the Mail Classic link.

A dialog box might appear asking for feedback. If it does, click Switch to Yahoo! Mail Classic.

Hope this solves your problem. For more help and clarifications, please feel free to reply to this post with the details.

Thanks for using FixYa.

Posted on Aug 04, 2010


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