Question about Palm Treo 500 Centro

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My phone rings but when I answer I can hear only on speaker phone and the other person cannot hear me at all. Are there any solutions?

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  • 41 Answers

Nope, you have to take it in to a repair center...you cant try a master reset but it might not work...ive had alot of customers with same issue, about 2-3 of them worked after reset....make sure you back up everything before resetting it...

Posted on Aug 04, 2010

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Posted on Jan 02, 2017

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1 Answer

My phone rings but it will not answer i can't hear the person on the other end


If the other person can hear you, then the problem is with the earpiece on the phone. The phone rings using another speaker on the base unit. Swap the mic/earpiece handset unit with another phone and use with existing base unit, to narrow down the fault.

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That means the speaker for the ear is damaged and needs to be/replaced/repaired. Most devices come with a one year manufacturer's warranty. If unsure about the purchase date check with your carrier.

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I am able to call but can't hear the other persons phone ringing, busy, voicemail or if anyone answers, there is no sound. The same if someone calls me, it rings, I try to answer & nothing. I can send...


well the ringing is from another speaker that works as a loudspeaker/ handsfree on your phone

as a preliminary check try connecting a headset and answer the phone if you can hear the other party then the problem is with the earpeice, you might want to get it repaired

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it might be that the speaker/buzzer of your phone is already busted or perhaps just a lose connection. Let a phone technician inspect it. It can also be that the phone is locked to its headset state, this means that the phone always reads that the headset is connected, in this case just restart your phone. Be sure to check also if the profile is not set to headset. These are the possible causes i assume but i think its more on the hardware problem.

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Your ear speaker is bad. You may need to replace it.. This one made by HTC. You can check on Ebay for replacement part. Other issue could be is the hardware part of the ear speaker may be broken or defected will cause loosing contact with the main circuit or you can say it is short. Only solution is open the phone and check for that area to see for any defective.

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