Question about Printers & Copiers
Hello, are you sure it installed correctly. It sounds like it definitely cannot communjcate with pc. First try making sure in the settings drop down menu of your printer window in pc, make sure work offline selection is not checked. This often disables printer printing from pc. Check all settings as well. If this does not help i suggest completely uninstalling it and reinstalling it as well. Also, check to see this printer has driver for your windows and pc specifics. Even brand new printers can need updated drivers as the time they are manufactured and the time they are sold, can be a big time gap and new windows service packs and OS can come into play and need new drivers.
Posted on Apr 26, 2008
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