Question about Maytag Neptune MAH6500A Front Load Washer

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Washer spins and then stops seconds after start mah3000aww serial #2511XXXXUF replaced motor control board and motor with 12002039 conversion kit due to blown glass fuse on original board. Also replaced wax motor. Now when I start the machine, the drum rotates for a few seconds and stops. All else stays on (ie, water continues to fill). Putting it in spin cycle drains water, but again, drum rotates a few seconds and then stops. Any advice?

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SOURCE: maytag neptune mah3000aww spin problem

there are 2 wires going back to the board. They connect to a blue harness. Make sure their is continuity thru the harness. It connects to 3 out of balance swithches. Also check to see if lock light comes on.

Posted on Jul 07, 2009

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SOURCE: Maytag Neptune washer model #MAH4000AWW,

we have the exact same probem. did you find the solution to this problem?

Posted on Jul 14, 2009

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I would suspect that you have a Motor and Motor Control Problem. This washer has a three phase motor in it and it could have one phase out of it or the Motor Control board could be bad. However it is recommended that you replace both at the same time with a motor conversion kit.

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there are 2 wires going back to the board. They connect to a blue harness. Make sure their is continuity thru the harness. It connects to 3 out of balance swithches. Also check to see if lock light comes on.

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Check the lower motor control board. See www.neptunehelp.com for disassembly pictures. It is possible you will need to replace the motor control board and motor if you have the original one as Maytag has redesigned these two components due to reliability issues. The new motor conversion kit is part # 12002039.

If there are any burnt components on this board then it will have to be replaced. There is also a 10 amp fusesoldered to the board. if this fuse blows the tub will not move anymore and the motor control board / motor will have to be replaced.

Have you noticed your Neptune's spin cycle getting loud? If so, the seal kit and bearings need to be replaced. See www.neptunebearing.com for more info on the special bearing tool kit you can rent that includes use of a DVD that shows you how to disassemble Neptune, replace bearings and install the seal kit.

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If you have a blown 10 amp fuse or there are burnt components then the MCB will need to be replaced along with the motor as Maytag has redesigned them to be more reliable. The new part number is 12002039, which is a motor conversion kit. It takes about an hour to install.

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Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new 12002039 motor conversion kit which includes the motor, motor control board and the wire harness.

See http://www.neptunehelp.com/index_files/Page667.htm.

This kit takes about an hour to install.

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This is out in cyberspace Cant remember what or where. Do a search for "Maytag Neptune shuts off"

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