Question about Maytag Neptune MDG9700A Gas Dryer

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I have power to the dryer and it allows me to choose drying cycles but when i push the knob in to start the dryer it has an error code of "DO" and will not let the dryer start. I have tried to unplug the dryer to try and reset the machine but that does not seem to work

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  • 32 Answers

DO stands for Door Open.
Check on the inside of the door and insure that the plastic tab-like, finger-like actuator that fits into the slot on the dryer is still there and not broken.
This tab is what pushes in the door switch on the dryer and let's the dryer know it's safe to start. If it is there, you could have a bad door switch or control board.
I'd suspect the door switch first.
You can take a flat-head screwdriver and stick it into the slot at the door switch while pushing start to see if the dryer runs. If it does, you're door switch is ok. If not, we need to replace the door switch.
I can help you further by getting you part numbers and part-ordering information, but I'll need the make and full model number.
Try those tests and get back to me?
Best, G

Posted on Aug 04, 2010

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Posted on Jan 02, 2017

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A fairly common problem! The official instructions are

Before using your dryer, wipe the dryer drum with a damp cloth to
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1. Load clothes loosely into the dryer and close the door. Do not
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2. Turn the Cycle Control knob to the recommended cycle for the type of load being dried. Use the Energy Preferred Automatic Setting (,) to dry most heavyweight and medium weight loads. See "Drying, Cycle, and Temperature Tips."
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Electric dryers require 240-volt power supply. Check with a qualified electrician.
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