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Error condition head open - Zebra Z4M Printer

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First test this: remove the ribbon close head if the error goes away it is not your sensor. Most of the time someone has loaded the ribbon on a little to hard and broke the plastic tab that insure it loads correctly. With the tab gone you may get lucky and load it right sometimes and other times not this is why some ribbons work and some do not.

Posted on Apr 08, 2014

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Posted on Jan 02, 2017

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bartech9
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SOURCE: printing error condition

First clean the sensor tag and sensor head open and tape. Then perform a calibration label pressing the PAUSE and FEED buttons and turn on the printer, release the keys until it starts to move the label. Wait until you are finished and ready to print.

Posted on Mar 16, 2009

thesuperdude
  • 97 Answers

SOURCE: error condition head open

if this is a zebra 170 xi or similar, the problem will be a sensor in the interior of the printer. Don't get scared as this is easy to fix. you will need to remove the cover to be able to view all the circuit boards.
when you have removed the cover, if you check the axle of the latch that you use to open the printhead, (the one with the two pressure knobs) and check the end of that axle in the sidde where the circuit boards are, you will see that it has a small piece of plastic about 1.5cm long by 0.5 cm wide that should turn with the axle when opening and closing.
when the printhead is closed, this bit of plastic should be in front of a small black sensor.

The problem that you may have is that either is broken or became lose.

Please let me know if you have managed to sort this or whether you will need more guidance.

obviously, if the printer is under warranty, do contact your distributor before proceeding to open the case to avoid any warranty issues.

Also, don't forget to unplug the printer from the mains before doing anything to it.


Posted on Mar 26, 2009

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Error Condition , Head Open on Zebra printer model: Z90-401-00204 We have play around the pressure but still the same. What would be the root cause? Mechanical or electronic board or sensor.


If the Head Open condition is showing when the head is closed, then the problem is with the Head Open Flag. It is located on the electronic side of the printer. You need to take off the side cover (with printer turned off). The lever that raises and closes the printhead is attached to a shaft (the pressure toggle is also on this shaft). Follow this shaft to the electronic side of the printer.

At the end of this shaft, there will be a black rectangular piece of plastic. This is the head open flag. When printhead is closed, the flag is positioned at the six o'clock position between two optic sensors. When the printhead is opened, the flag rotates clockwise to about the nine o'clock position. If the HEAD OPEN message appears when the head is closed, then the flag is out of position, usually it has become loose on the end of the shaft.

The flag is attached to the end of the shaft with an allen screw. Make sure the head is closed, position the flag to the six o'clock position between the two sensors and tighten the screw. this should take care of the problem.

Hope that helps !

Apr 16, 2010 | Zebra 105Se Thermal Printer

1 Answer

Error condition head open


if this is a zebra 170 xi or similar, the problem will be a sensor in the interior of the printer. Don't get scared as this is easy to fix. you will need to remove the cover to be able to view all the circuit boards.
when you have removed the cover, if you check the axle of the latch that you use to open the printhead, (the one with the two pressure knobs) and check the end of that axle in the sidde where the circuit boards are, you will see that it has a small piece of plastic about 1.5cm long by 0.5 cm wide that should turn with the axle when opening and closing.
when the printhead is closed, this bit of plastic should be in front of a small black sensor.

The problem that you may have is that either is broken or became lose.

Please let me know if you have managed to sort this or whether you will need more guidance.

obviously, if the printer is under warranty, do contact your distributor before proceeding to open the case to avoid any warranty issues.

Also, don't forget to unplug the printer from the mains before doing anything to it.


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Error condition


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Urgent soln


try to move the silver plate (under the printhead) up a litle bit.
this silver plate is the "print head open, and the media sensor.

Mar 21, 2008 | Zebra Z4M Printer

2 Answers

Z4mplus


try to move up the silver plate unther the print head.
this silver plate is the "print head open" and the media sensors.

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