Question about RTX DUALphone 3088

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Bought a dualphone 3088. base station connected and all cables correctly connected. batteries charged. when switching on the phone it prompts me to "reset the base station by pressing the reset button at the back and then put handpiece into charger". phone then says "searching for open base station"........then just gives a message: "open base station could not be found". is the base station maybe faulty?

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SOURCE: bought a dualphone 3088. base

Hi,

Turn off the phone, remove the AC adapter, press and hold the page/call button that is on the phone and plug back your Ac adapter, this will fix the problem. Leave the phone for minutes to acquire network from base station because base station network might be down or experiencing problem.

Posted on Dec 10, 2010

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dj_relly999
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SOURCE: bought a dualphone 3088. base

Hi and welcome to FixYa!

As a first course of action I strongly suggest that you unplug the unit from power source. Let it sit for atleast 10mins. or more to reset the system then plug the unit to power source. Turn it on and see how it goes.

Hope this helps and thank you for using FixYa! Have a good one!

Posted on Dec 10, 2010

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1 Answer

Why is the base station not working when the power supply is good?


It is highly unlikely that you will be able to buy just a new base station from the original manufacturer. If you are still covered by the warranty, return the unit and try to claim a brand new unit.
Try taking a call even though the red light doesn't work. Sometimes, the bulb can be faulty. This however, shouldn't prevent you from making a call

Oct 12, 2014 | RTX DUALphone 3088

1 Answer

Dualphone will not connect to skype


Why can't I sign in to skype

Jul 26, 2012 | RTX DUALphone 3088

1 Answer

I can't hear the phone when I receive a call. Have


I had the same problem with the latest firmware (Version 250). It was working perfectly earlier but this problem arose suddendly. I fixed it after many days by installing an older firmware (Version 245 in my case) and then installing the latest firmware again (Version 250).

You can install the firmware by going to:

Menu > Settings > Advanced > Firmware Update > All Firmware vers. > (select firmware version) > Install

Please make sure that you don't loose power and internet to your base station during the update. Also, your handset should be fully charged.

Hope this will help everyone who has the problem.

Apr 05, 2011 | RTX DUALphone 3088 for Skype

1 Answer

MY DUALPHONE IS REG. WITH BASE STATION WHEN COMEING TO SIGN IN PART IT WONT RECONISE MY SKYPE NAME OR PASSWORD WHICH IS RIGHT PERFECTLY JUST KEEPS SEARCHING ONLY SAYS SIGNING IN TILL I STOP IT


Hi

I had the same problem when i first installed this, I found that username and password have to ONLY contain lowercase characters or it wont register or login to skype correctly

I hope this helps

Mar 07, 2011 | RTX DUALphone 3088

1 Answer

I think my dualphone 3088 will not access to the modem ...and I tried to another dualphone modem too , and it worked(also the handsfree phone)...the problem is where is the maintaince for these modems...


I have exactly the same problem the Rtx modem have somekind of failure ..the red light is on , but the phone does not connect to the modem..and as You with another modem it will work(also the phone)..
I bought new one ..here in Finland the repairer says that they will not take it to service , because they have not the "repair maps"...and when it is under 100

Aug 11, 2010 | RTX DUALphone 3088

1 Answer

Dualphone 3088 is completely black. \r\nchanged


The Dualphone 3088 LCD screen has a terrible habit of coming loose from the ribbon connector socket on the main board. If you take the phone apart, carefully remove the LCD screen from the plastic surround it is in and you will see the ribbon and its board connector. The small clipson either side of the connector have a habit of coming loose, freeing the LCD screen. Carefully put the ribbon cable from the LCD screen back into the connector, you will need to press both clips on the connector at the same time to lock it in place. (yes its fiddly and I have to do it all the damn time)

Jun 14, 2010 | RTX DUALphone 3088

1 Answer

The display of my dualphone 3088 is blue can I do an hard resert


The Dualphone 3088 LCD screen has a terrible habit of coming loose from the ribbon connector socket on the main board. If you take the phone apart, carefully remove the LCD screen from the plastic surround it is in and you will see the ribbon and its board connector. The phone will have a black screen if the connector has come out completely or at least the power pins are out or you will get wierd colors, loss of colors etc if the cable is partially disconnected.

The small clips on either side of the connector have a habit of coming loose, freeing the LCD screen. Carefully put the ribbon cable from the LCD screen back into the connector, you will need to press both clips on the connector at the same time to lock it in place. (yes its fiddly and I have to do it all the damn time)

Jun 10, 2010 | RTX DUALphone 3088

3 Answers

No ring tone on RTX Dualphone 3088 handset. All settings same as second phone which works.


there must be problem with the loud speaker or ringing speaker of the phone.take it to product care center

Mar 31, 2010 | RTX DUALphone 3088

1 Answer

I cannot sign in to skype with my dualphone 3088


I have a skype dualphone 3088 and I cannot sign in.

Nov 17, 2009 | RTX DUALphone 3088

2 Answers

The phone can not sign in


I had excatly the same problems and therefore I called the Dualphone hotline. A very helpful person send me this code, which I used and after 2 days with many frustrations this solved all problems within 30 minutes:



"Dear Sir, madam,

Thank you for contacting dual phone Support.



"Press menu followed by 1 – 3 – 9 – 7 – 5. You will prompt to one pageFWU configuration and select Beta firmware. Install the 0247 beta firmware."


Best regards,


Dualphone support"

Hope it can someone
Stein

Aug 03, 2008 | RTX DUALphone 3088

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