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I understand that you have scratches on the ceramic stove top of your Frigidaire rage, model# FEF366. Small scratches do not affect cooking and will become less visible with time. To prevent any further scratches, make sure you do not use any abrasive cleaners. These can scratch your stove top even more. Try not to use cookware with rough bottoms. These can mark or scratch the cooktop surface. Try not sliding any metal or glass across your cooktop. This includes sliding your pans as well. Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure your cooktop surface and bottoms of utensils are clean before usage. I hope this is helpful.
Hi- High temps make for tricky maintenance of glass or ceramic tops. The heat element must pass its heat energy through the glass or ceramic and into the pan. Water droplets will steam away, while a spatter of oil or even a few grains of sugar will melt and burn to a tough film of carbon on the surface. The obvious preventitive measures of checking pan bottoms thoroughly before contact with clean (yes- very clean) cooktop surface mean most spots may be small, they can be annoying to look at and tough to remove. My best cleaning results for these spots came from using a VERY small amount of OVEN cleaner (use gloves) on a paper towel placed on spot for a few minutes. A clean, new razor blade may be used to scrape off film. Hope this helps. - Thanks- ED
using a cracked cooktop is highly dangerous. i have seen these cooktops shatter because of people using them with a crack. One shattered so bad that the glass was found all over the kitchen and the ajoining living room.
Please dont use it, for your safety, repair or replaced the unit
Unfortunately, these style cooktops are VERY fragile to scratching and cracking. The wrong kind of cookware can also mark them. Copper or aluminum pots and pans can discolor them. Do not use pyrex (glass) cookware on them either. Stainless is the best. NO CAST IRON either. Anyways, there's not much can be done without replacing the top itself.