Question about Yahoo Mail

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I cant login. login id & password,both are correct. more over if, i try to access any of the 4 options of yahoo password helper (i.e, forgot passord, password doesnt work), it opens a page asking for my email id (which i put correctly,). & also the verification code (also correct). I get the same page again with my login id & asking to fill in the verification code. this goes on & on like a vicious cycle. PLS HELP!

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It seems that your account was hacked. If you don't have alternate email address, there's no way of getting it back. There must be some secret questions that you need to answer in order to solve the problem. Otherwise, you need to create a new account. Hope this helps.

Posted on Aug 04, 2010

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How can I reset my yahoo account


To reset your email password:
Alternate Email
  • Go to the Password Helper (link at bottom).
  • Enter your email address or click I don't know my Yahoo email address. If you have a mobile number, listed on your account, that option will show.
  • Click No, I can't receive text. - You'll see your alternate email address. If you have access to that email, click Yes, email me. - A "Recover access to your Yahoo account" email will be sent to your alternate email address.
  • Enter the verification code we sent you, then click Submit.
  • Click Continue or you can click Create new password and update it on the spot.

Secrete Questions
If you don't have secret questions on file, that reset option won't be available in Password Helper.
  • Go to the Password Helper - Enter your Yahoo ID, then click Submit.
  • Select Use my secret questions, then click Next.
  • Enter the answer to your secret questions, then click Next.
  • Enter your new password, then click Next.
    https://login.yahoo.com/forgot?lang=en-GB&intl=uk

    Aug 28, 2016 | Yahoo Computers & Internet

    1 Answer

    I want to delete my yahoo mail


    (Important: You must know the password of the Yahoomail account you desire to terminate. If you do not remember the password, you can recover or reset it by using the following Yahoo password helper link:
    https://edit.yahoo.com/forgotroot/ ).

    (Note: It is recommended to use a laptop or a desktop while deleting your account as one or more webpages that you may need to access while deleting the account may not load correctly on a mobile device.)
    You can delete your Yahoomail account by following the steps below:
    1.Click on this Yahoo link:
    https://login.yahoo.com/config/login?.src=ymbr&.intl=us&.lang=en-US&.done=https://login.yahoo.com/%3f.done=https%253a%252f%252fedit.yahoo.com%252fconfig%252fdelete_user%253f.scrumb%253d0
    2.Enter the Yahoo ID and associated password of the Yahoomail account you desire to terminate.
    3.Read the section "Before continuing, please consider the following information" thoroughly
    4.Confirm your password in the field provided
    5.Enter the CAPTCHA code correctly.
    6.Click on "Terminate this Account". Your account will be closed permanently.

    Hope this will resolve your issue.

    GuruAid.com

    Jul 22, 2014 | Computers & Internet

    2 Answers

    Cant access yahoo


    You may have forget your password
    you can reset your password by using these three options
    1. reset your password using alternate email id
    2. reset your password using security questions
    3. reset your password using your phone number

    Jan 27, 2014 | yahoo.com

    2 Answers

    Yahoo password forget


    Solution: This article explains various solutions for recovering access to your Yahoo mail account.
    Please note accounts that have had absolutely no activity in the past 12 months are at risk of being deleted.
    Abandoned and obsolete accounts are often quickly deleted from the server, making account recovery impossible.
    Forgot Yahoo IDIf you have forgotten your Yahoo ID, head over to Yahoo's Account Recovery Wizard page.
    Follow the step-by-step instructions to recover your account information.
    Reset Yahoo PasswordUse the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security,
    Yahoo only displays some of the options below. The system determines which options to display
    based on factors like where you're signing in from and recovery info on your account.
    Change, recover, or reset your Yahoo password (Partner Accounts)Your Yahoo password gives you access to every Yahoo service you use.
    You'll need to know your current password in order to change it to something else. If not, you can reset it to start fresh.
    Partner account - If you have an email account with Yahoo through one of with partners (Verizon, AT&T, Frontier,
    Rogers, BT, Sky, Spark, or MTS)
    follow these instructions to change or reset your password.
    Change your password
    Go to the Yahoo Account Info page.
    (Mobile web browser only) tap the Menu icon Image of the mobile web version of the menu icon..
    Click Account Security.
    Click Change password.
    Enter and confirm your new password.
    Click Continue.
    - A confirmation appears.
    Click Continue to finish.
    Reset a forgotten passwordUse the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security,
    we'll only display some of the options below. The Yahoo system determines which options to display based on factors
    like where you're signing in from and recovery info on your account. Mobile phone number and alternate email address.
    Go to the Sign-in Helper.Enter your phone number or email address.Click Continue.If prompted, enter the CAPTCHA code.If you can receive text messages to the number listed, click Yes, text me an Account Key.If you have access to the email address listed, click Yes, send me an Account Key.
    Depending on the option you've selected, Yahoo will send an Account Key to your phone or email.Enter the Account Key that Yahoo sent in the field provided, then click Verify.Select an account to reset from the list connected to your mobile number or email address.-If you see an account that's not yours? You can remove it by clicking remove it here.
    Click Continue.Forgot Yahoo Password Use Your Secret QuestionsNote: If you don't have secret questions on file, that reset option won't be available in Sign-in Helper.
    Also, remember that the system will determine which if the secret questions will be made available to you.
    If you have forgotten your Yahoo password and wish to use your security questions, head over to Yahoo's Contact page and select Password and sign in.
    Under sub-topic two, select Forgot Password, under Recommended Option, enter your email address and click on Submit.
    Click Next. If prompted, enter the CAPTCHA code.
    Select Use my secret questions, followed by Next. Then enter the answers to your security questions.
    If entered correctly, Yahoo will prompt you to enter a new password. Enter your new password and click on Next to finish your password recovery.
    Forgot Secret Question Forgot yahoo passwordGo to the Password Helper.Enter your email address.If you have a mobile number, listed on your account, that option will show it.
    Click No, I can't receive text.You'll see your alternate email address.
    If you have access to that email, click Yes, email me.A "Recover access to your Yahoo account" email will be sent to your alternate email address.*
    Enter the verification code Yahoo sent you, then click Submit.Click Continue or you can click Create new password and update it on the spot.Important Note: If you can't answer the secret question and you do not have access to your alternate e-mail address or phone number,
    there is nothing else you can do as Yahoo is not able to tell that you are the legitimate owner.
    Invalid ID or Password MessageIf your attempts to log in are being met with an Invalid ID or Invalid Password error message,
    this signals that you've entered a password and Yahoo ID combination that doesn't match what's on record.
    If you're sure that you're entering the correct sign-in information, there are a few scenarios as to why this is happening.
    If your password contains numbers or letters, make sure that your caps lock or number lockkeys are activated as needed.
    Case-sensitive passwords are often entered incorrectly due to key stroke sensitivity.
    Take a look at your browser's auto-fill settings. If your browser usually enters your password for you automatically
    and you've changed your password recently, you'll need to enter your new password manually to override your browser settings.
    If you're sure that you're entering the correct information, this could be a sign that someone else accessed your account and changed your password.
    Change your password immediately using the Password Helper tool. Once you regain access to your account,
    review the steps to secure a hacked account to undo any changes made without your knowledge.
    Alternate E-mail or Phone Number ChangedHead over to sign in helper. Use the sign in helper and attempt to recover your account,
    if you still can't access your account, read: Your Account Recovery Information is incorrect below.
    Your Account Recovery Information is incorrectE-mail providers take your account's privacy and security very seriously,
    and we'll only let you reclaim an account if you can prove you're the rightful owner.
    When you register for an account, it's up to you to provide the most up-to-date and valid recovery info.
    Your best option to avoid losing access is to update your recovery info
    if you get a new phone number or change your alternate email address.
    If the Password Helper says my password can't be reset online -
    If you've tried using the Password Helper and weren't able to get access to your account,
    other recovery options may not be available. We know it can be frustrating to see the fail page,
    but in these rare cases, we recommend creating a new Yahoo account.
    Find your Yahoo ID and restore access to your Yahoo accountFrom Your Desktop ComputerGo to the Account Recovery Wizard.Enter one of the account recovery items listed in the Account Recovery Wizard.Click Continue.Follow the instructions given in the Account Recovery Wizard.From Your Mobile DeviceOn the Yahoo sign in page, tap Trouble signing in?.Enter one of the account recovery items listed in the Account Recovery Wizard.Click Continue.Follow the instructions given in the Account Recovery Wizard.Signing in From a Different DeviceIf you've recently changed your phone or your mobile SIM card, you may see a verification message upon
    your first log-in reading First time signing in from here?
    When you see this message, you'll need to choose whether you want to verify using your phone or alternate email address.
    Depending on what you have listed, you can choose to get the code through text message, a phone call, or an email.
    Click on the method you'd like to use and then check your email or mobile phone for the verification code.
    Enter the code in the field provided and click Submit.
    For further information, click on this link.
    Yahoo Mail Account LockedTo protect your account, a temporary lock is triggered anytime there have been too many unsuccessful attempts to sign in.
    The lock will be lifted automatically after 12 hours, but you can always regain access to your account immediately using the Password Helper tool.
    Problems Using Yahoo's Account KeyYahoo Account Key is used to "make your life easier". Its goal is to avoid the use of password which is replace by an authentication made with the mobile app.
    But, if you can't use your mobile app (network issue, lost phone,...), you can follow these steps: https://help.yahoo.com/kb/SLN25921.html
    Problems Using Yahoo's Password HelperYahoo takes your account's privacy and security very seriously. As a security measure, Yahoo will only let your reclaim an account
    if you can definitively prove you're the rightful owner.
    Since Yahoo does not collect much information up-front when you register, there are limited options for verifying that you own an account.
    Your best option to avoid losing access to your account is to make sure that your account recovery information always stays up-to-date.
    When the Password Helper says that your password can't be reset online - If you've tried using the Sign-in Helper and weren't able to get access to your account,
    other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases,
    we recommend creating a new Yahoo account.
    Yahoo Account Has Been HackedIf your Yahoo account has been hacked, click here follow the prompts.
    Yahoo Customer Care Personal ContactTo date, Yahoo has not given any way to have any personal contact with customer care.
    You must therefore try to recover your account through the means provided on Yahoo site






    https://yahoopasswordssupport.freshdesk.com/support/solutions/articles/42000013544-how-to-reset-yahoo-password-forgot-yahoo-password-solution

    https://yahoopasswordssupport.freshdesk.com/support/solutions/articles/42000013544-how-to-reset-yahoo-password-forgot-yahoo-password-solution

    Jan 18, 2014 | yahoo.com

    1 Answer

    I cant access my account


    "Ymail," a division of Yahoo!, is not the same as the Yahoo! email service.
    The main different revolves around the URL at the end of your email address.

    Instead of "@yahoo.com" these addresses are written as "@ymail.com."
    This slight variation might confuse you about how to log into your Ymail account.

    The login instructions are similar to that of Yahoo! mail. Additionally, you can recover your ID or password if you have forgotten it.

    Visit the Yahoo! login page by typing "ymail.com" into the URL bar.
    This takes you to both the Yahoo! email sign in and the Ymail sign in.

    Type your username into the "Yahoo! ID" box.
    This is the part of your email address that comes before "@ymail.com."

    Type in your password.
    If your password doesn't work, or you don't remember it, choose the blue "I Can't Access My Account" from the bottom of the sign in box.

    Choose the option that describes your situation best. Options include: "I Forgot My Password", "My Password Doesn't Work", "I Forgot My Yahoo! ID" and "My Account May Have Been Compromised". Press "Next."

    Follow the on-screen directions to set a new password or recover your ID.
    http://https//login.yahoo.com/config/login_verify2?&.src=ym

    Dec 31, 2013 | Yahoo Mail

    1 Answer

    Cant access my email


    "Ymail," a division of Yahoo!, is not the same as the Yahoo! email service.
    The main different revolves around the URL at the end of your email address.
    Instead of "@yahoo.com" these addresses are written as "@ymail.com."
    This slight variation might confuse you about how to log into your Ymail account.
    The login instructions are similar to that of Yahoo! mail. Additionally, you can recover your ID or password if you have forgotten it.

    Visit the Yahoo! login page by typing "ymail.com" into the URL bar.
    This takes you to both the Yahoo! email sign in and the Ymail sign in.
    Type your username into the "Yahoo! ID" box.
    This is the part of your email address that comes before "@ymail.com."
    Type in your password.
    If your password doesn't work, or you don't remember it, choose the blue "I Can't Access My Account" from the bottom of the sign in box.
    Choose the option that describes your situation best. Options include: "I Forgot My Password", "My Password Doesn't Work", "I Forgot My Yahoo! ID" and "My Account May Have Been Compromised". Press "Next."
    Follow the on-screen directions to set a new password or recover your ID.

    http://https//login.yahoo.com/config/login_verify2?&.src=ym

    Sep 25, 2013 | Yahoo Mail

    3 Answers

    My password locked


    Yahoo! is a free customizable website that includes free tools such as email, games, sports and chat. When you forget your password, you cannot utilize tools or access your Yahoo! Mail. Yahoo! has a recovery system that allows its users to reset their password by retrieving it through an alternate email source or by answering security questions. Update the email and security questions regularly in order to prevent account loss.

    Reset Your Password Through Email
    1.Click "Forgot You Password" on Yahoo! Messenger or "I can't access my account" on the Yahoo! Mail login page. Your browser will take you to the Yahoo! password-recovery page.
    2.Select the button next to "I forgot my password." Click "Next."
    3.Enter your Yahoo! user name and enter the security code into the "Enter the code shown" field. Click "Next."
    4.Enter your alternate email address. Your alternate email address is the address you listed when registering for a Yahoo! account. Click "Next."
    5.Check your email. Yahoo! will send you a message to reset your password.

    Reset Your Password Without E-mail
    1.Click "Forgot You Password" on Yahoo! Messenger or "I can't access my account" on the Yahoo! Mail login page. Your browser will take you to the Yahoo! password-recovery page.
    2.Select the button next to "I forgot my password." Click "Next."
    3.Enter your Yahoo! user name and enter the security code into the "Enter the code shown" field. Click "Next."
    4.Click "I cannot access any of the above" and click "Next."
    5.Enter the answer to the first security question. These questions were previously set when you created your Yahoo! account. Answering these questions proves to Yahoo! that this account belongs to you. Click "Next."
    6.Enter the answer to the second security question and click "Next." Yahoo! takes you to a new page that allows you to reset your password.
    7.Enter your new password and then retype it. Click "Next." Your password is recovered.

    Aug 27, 2011 | Yahoo Messenger

    1 Answer

    Cant access my yahoo ID satya_opt@yahoo.com.


    somebody is trying to hack your password and for security reason yahoo has blocked that just wait for some more days, and try to open only once .if it gets open change all your account setting and remember that. Try to give the alternate email ID for password resetting

    Apr 29, 2010 | Yahoo Mail

    1 Answer

    Cant get into my e-mail. ken.zglr@yahoo.com


    Dear Sir,

    try the option i cannot access my account in the login screen of yahoo mail

    select forgot my password

    then they will ask u abt ur alternate email address if it is working give it at space provided

    else select the i cant access that email id too option

    if u give this option a question will appear which is already given by u at the time of sign up.give the correct answer and click on reset my password

    Thanks For Your Time

    Rahis

    Apr 03, 2010 | Yahoo Mail

    1 Answer

    I can nit acces yahoo mail ple help


    try the option i cannot access my account in the login screen of yahoo mail

    select forgot my password

    then they will ask u abt ur alternate email address if it is working give it at space provided

    else select the i cant access that email id too option

    if u give this option a question will appear which is already given by u at the time of sign up.give the correct answer and click on reset my password



    Apr 02, 2010 | Yahoo Mail

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