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Paper jam cannot clear - Office Equipment & Supplies

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  • Anonymous Apr 30, 2008

    Portion of paper jammed and can't remove.

  • JOEYA1223 May 08, 2008

    NO PAPER JAM BUT ALARM STUCK ON, NO RECIEVING OR BROADCASTING

  • DTL Alan May 13, 2008

    Paper Jam alarm stays on. No paper appears to be jammed anywhere.

  • Xavon Jun 05, 2008

    I've got a similar problem. The machine starts to be "printing" but immediately falls to paper jam. I open the machine, release the paper, close the machine again but next paper does the same. It keeps repeating. Any suggestion? If you have an answer or a solution, please don't hesitate to write to mirein@seznam.cz. Many thanks

  • Anonymous Jun 17, 2008

    paper jammed says on and no paper is in it.

  • Anonymous Jul 11, 2008

    paper jam will not clear. had a paper jam and all paper removed that we can tell. ??????not sure what to do?????

  • skatom Jul 28, 2008

    The machine starts to be "printing" but immediately falls to paper jam. I open the machine, release the paper, close the machine again but next paper does the same. It keeps repeating. Any suggestion? If you have an answer or a solution, please don't hesitate to write to skatom@hotmail.com Many thanks

  • MuffinTopz Sep 22, 2008

    I have a 1240 Fax Machine, and I just accidentally the WHOLE fax machine. I cant seem to fix it, either. Any suggestions?


  • winks11 Oct 16, 2008

    It permanently says 'paper jam' although there isnt one. I can't receive faxes either but can send. any ideas how to clear this would be greatly appreciated.

  • eli farag Oct 20, 2008

    i have the same problem:" paper jam , check cover,check film" message on the display.

    but no paper is jamed, film is ok,cover is closed.

  • drmiker42 Oct 31, 2008

    Get messasge that there is a paper jam, but there is none. If I turn off machine and restart, machine is ready. But if I try to make a copy or get a fax I get message there is paper jam.

  • Anonymous Dec 14, 2008

    2480C Fax SAYS PAPER IS JAMMED BUT THERE IS NO PAPER THAT IS JAMMED


  • dazzajo Apr 28, 2009

    My Brother MFC-3820CN printer/fax is saying on the LCD - "Paper Jam. Open cover, then remove jammed paper." I have opened the cover and there is no paper jam at all. Please help?!

  • dat2384 Apr 29, 2009

    I say ****

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2 Answers

Darn, my problem was only solved after I blasted someone at HP and got a resolution to the problem, it was a new machine which did not work from day 1, after spending valuable time trying to find a resolution to the problem and speaking with someone who was very very difficult to understand, they then suggested I waste more time and deliver the machine to South Melbourne, miles away from where I purchased it at a local Officworks store. Turns out there was a bodgy card in the machine and this is why it did not work. Wast told we would have to wait without the machine for some 3 days, finally after more complaining I got it back after 48 hours. Sours the tase in my mouth and makes me wonder if I ever buy anything HP again.

Posted on Sep 22, 2008

Accidentally what?

Posted on Sep 22, 2008

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well, one of two things have happened, 1. you haven't removed all of the jammed paper, maybe you left a small piece of a piece of paper or you may bent or broken your paper jam sensor. go through the paper path very carefully and check both things.

mikey

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We call the moose method of clearing paper jams, the RCMP method, cuz they only know how to shoot to kill. You did good. Except, there is no such thing as "Bending" anything. The term is "re-form."

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