Question about SanDisk Sansa e250 MP3 Player

1 Answer

Hi, I bought the Sansa MP3 player recently. I worked for couple of days. Now when I start it shows initial Sandisk log and stops there.....I am not able to do anything thing....Even after connecting to the computer I am not able to view the data...Please suggest how to fix this issue

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  • kakima Aug 04, 2010

    Press and hold the power button for fifteen seconds before releasing it. Does that do anything?

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Having gone over a month with no response, I assume the reset solved the problem.

Posted on Sep 17, 2010

  • kakima Sep 17, 2010

    Having received no response in over a month, I assume the reset took care of the problem.

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  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
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Call suport at 1-866-ScanDisk. Choose MP3 and then option 3. Tell them your problem. They will have you try a few things and then send you to the retailer where you bought it for posible exchange. That is my story so far. I will be at Staples in the morning.

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