Question about Mitel 9104-001-000 Power Supply SX-50 (9104001000) Power Supply

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I HAVE MITEL SX50 AND THERS ONE EXT THAT IT SHOWS LOCK WHEN I TRY CALLING IT & THAT EXT DON'T HAVE DIAL TONE EITHER. HOW CAN I FIX IT?

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The phone is either off hook or the line is shorted out somehow. If it's shorted out, it's likely a jack and you should replace it. I suggest you contact your vendor for assistance.

Posted on Apr 22, 2011

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Your Wake up device is in DND.... it either didn't hang up or it didn't answer. You should contact your vendor to have them check the RAD (Recorded Announcement Device).
Unless you know the extension number associated with it (the installers use different numbering from site to site and I couldn't even guess for you), you won't be able to clear the DND. If you do know the ext number... follow these instructions from the attendant console.

To apply Do Not Disturb on an extension:
• Press the DO NOT DISTURB function key or dial *85. The LCD shows EXT-NUMBER ?.
• Dial the desired extension number.
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• If desired, press the NEW EXT softkey to apply or remove Do Not Disturb on another extension.
• Press the EXIT softkey.
To remove Do Not Disturb on an extension:
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• Dial the desired extension number. The LCD shows the extension number and DO NOT DISTURB.
• Press the DND OFF softkey.
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May 18, 2011 | Mitel 9104-001-000 Power Supply SX-50...

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How can i fix lock on mitel sx50 console ?


Lock? Can you elaborate? I hope you've gotten this resolved already.

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Jan 12, 2011 | Mitel 9104-001-000 Power Supply SX-50...

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Handset on Mitel 5340 IP phone with bluetooth has no dial tone but has dial tone on speaker. Bluetooth signal is fine. Help.


Are you referring to the Mitel Cordless handset or headset? The handset and headset must be paired to the module on the back of the phone. Press and hold the button until the display indicates pairing. Then press the Answer button on the handset or headset.

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1 Answer

Mitel sx 50.. How to unlock room phone..how to take it off from do not distrub(in room phone)? Thank you so much


Attendant
To apply Do Not Disturb on an extension:
• Press the DO NOT DISTURB function key or dial *85. The LCD shows EXT-NUMBER ?.
• Dial the desired extension number.
• Press the DND ON softkey.
• If desired, press the NEW EXT softkey to apply or remove Do Not Disturb on another extension.
• Press the EXIT softkey.
To remove Do Not Disturb on an extension:
• Press the DO NOT DISTURB function key. The LCD shows EXT-NUMBER ?.
• Dial the desired extension number. The LCD shows the extension number and DO NOT DISTURB.
• Press the DND OFF softkey.
• If desired, press the NEW EXT softkey to apply or remove Do Not Disturb on another extension.
• Press the EXIT softkey.

Oct 13, 2010 | Mitel 9104-001-000 Power Supply SX-50...

1 Answer

I HAVE MITEL SX50 AND THERS ONE EXT THAT IT SHOWS LOCK WHEN I TRY CALLING IT & THAT EXT DON'T HAVE DIAL TONE EITHER. HOW CAN I FIX IT?


The extension is shorted somehow - likely corrosion on the jack. Replace the jack and see if that corrects it.
If it doesn't, contact your vendor for assistance.

Jun 15, 2010 | Mitel 9104-001-000 Power Supply SX-50...

1 Answer

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Not too sure about the no dial tone issue, but you can check to see if the DND is turned on...
Press the Blue Superkey and scroll thru till you see DND (Do Not Disturb) is on and shut it off.

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You have a feature active on your phone it's more than likely a call forward feature which would redirect you calls. The broken dial tone or stutter dial tone is an indicator a feature is active. Contact you system admin for the clear all feature code and the clear all call forwarding codes.

Feb 26, 2009 | Mitel 5220 IP Phone

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