Question about Philips GOGEAR SA6045 MP3 Player

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My philips 3345/37 media manager error

Everytime i connect the sa3345/37 to the computer and open media manager it says that it is repairing but after a while it says that there was an unkown error. I need serious help

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  • 1cruzito1 Apr 20, 2009

    I have a SA6045/37 and it says : file system error everytime i try to turn it on, what can i do ???

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4 Answers

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Install and run the Philips Device Manager from the product CD.

Switch off the player.

Press and hold [VOL+] whilst connecting the player to the PC.

Device manager should report device error.

Follow on-screen prompts.

This should format the player and re-load the system files.

Posted on Apr 29, 2008

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If the above "solution" (not problems posted as solutions) does not fix your player, try using the Philips Songbird software. If you do not have Songbird, download it for Windows or Mac here:http://www.usa.philips.com/c/mp3-media-player/22126/cat/en/#/difference/philipssongbird.

Once you have Songbird installed, launch it and select "Repair my Philips device" in the Tools menu. Select your device and follow the instructions specific to your device. For example, instructions for the GoGear Vibe are to disconnect the device, power it down completely, and hold the volume-up key during and after USB connection until the message window disappears.

If the repair utility endlessly indicates it is checking for updates, you are likely using an out-of-date version of Songbird - probably the one that came with your GoGear. If this describes your situation, launch Songbird and select "Check for updates" in the Help menu. This will at least get you upgraded to version 1.9 (currently), even though the latest version is 1.11 (currently).

Instructions that came with some older versions for connecting GoGear in repair mode were incomplete. They left out a crucial step of turning off the GoGear and waiting for it to power down completely before reconnecting in repair mode. Newer versions of Songbird include the ability to reformat the device, reset the device, and to get progress updates during synchronization.

If you've found this information helpful, please indicate as such.

Posted on Apr 04, 2013

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PLEASE REPAIR MY IPOT -

MODEL NO. SA3115/97

SNO. SF1B0736001064

Posted on Sep 24, 2008

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I cant put videos om my philips

Posted on Sep 21, 2008

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Posted on Jan 02, 2017

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How to put videos on the mp3


Ok, please note that the videos downloaded directly from the internet may not work properly on the player. You have to first convert them into a format that is suitable to the player using Philips media converter.

Download the Philips Media Converter software. You can download it from Philips site. Make sure corresponding Codec for playing videos is installed before downloading.

Here is the link for media converter:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=US&slg=AEN&sct=FLASH_AUDIO_PLAYER_SU&cat=MP3_MEDIA_PLAYERS_CA&grp=SOUND_AND_VISION_GR&session=20110305020049_125.18.127.111&ctn=SA3345/37&ds=SA3345/37&mid=Link_Software&hlt=Link_Software

The codecs are required to play videos on your player. To download Codec, you can:
1. Go to www.download.com/windows
2. Search for "directshow codec pack"
3. Download and install one of the codec packs from the list of results

Now to download video, connect your player to the PC and click the icon "Internet video downloader" at your desktop.

Open the website where your desired video clip locates. Move the cursor over the video you want to download until you see the Download icon. Double click on the icon to enable download.

After downloading, the Media Converter for Philips will then start to convert the video to the format that suits your player. If your player is connected to the PC, the video will be transferred to the player automatically.

Hope this helps.

Feb 16, 2011 | Philips GoGear Flash MP3 Player

2 Answers

Philips Ipod GoGear 1 GB cannot open.


my ipod cant play.. it says error report as "player problem" pls send rectify method.. my mail id is praka.nm@gmail.com

Sep 15, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

When i turn on my mp3 getting error as " connect to PC and repair through device manager"


If you have lost your installation CD, go to Philips website and download/install the most recent version of the Philips Device Manager for your exact model #. Then open the Philips Device Manager and select the "Repair" button (with your mp3 player connected to the computer, of course).

If the Device Manager does not recognize that your mp3 player is plugged into the computer:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 20, 2009 | Philips Audio Players & Recorders

1 Answer

Everytime i press the arrow button to go to the main screen the mp3 shuts down but freezes while in the process. how do i fix this.


Update the firmware


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 11, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

REPAIR MP3?


Hello - doesn't anyone listen. Connect the player to your computer, and open the Philips Device Manager, and run a repair.

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

Nov 26, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Repair


There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 25, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips SA5125/37


First you should hold down the go back button on your mp3 while still holding this button, plug it into the usb port. While still holding the button open up the philip device manager, this should instantly start to repair your device. While it is repairing you can let go of the go back button

Oct 24, 2008 | Philips SA5125/37 MP3 Player

2 Answers

My sa3345/37 turns on and says philips but turns back off and when i connect it to the computer it just freezes and stays like that


Install and run the Philips Device Manager from the product CD.

Switch off the player, or press the reset button.

Press and hold [VOL+] whilst connecting the player to the PC.

Device manager should report device error.

Follow on-screen prompts.

This should format the player and re-load the system files.

Apr 22, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

It freezes up and wont read


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 28, 2007 | Philips SA5125/37 MP3 Player

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