Question about AT&T High Speed DSL Modem

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My dsl light on my 2wire gateway has been blinking red for an hour, it is past the service activation time and everything is set up correctly but it won't work!

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Did you install all the filters on all of your phone jacks?
If so then power cycle the modem "unplug it from the ac for 2-3 minutes". Try again
If still no luck open a trouble ticket with att and tell them its not connecting on the DSL side..

Posted on Aug 04, 2010

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1 Answer

The dsl light keeps blinking red no Internet connection


for LED LIGHTS interpretation: refer to this link:http://www.sasktel.com/search/controller//Internet/2Wire-Gateway-2700-2701-LED-Status-Lights-Guide/_/R-Support_13750/Record-Support
NOTE: everything that says contact SASKTEL TECH SUPPORT refers to your Internet Service Provider
Qwest Technical Support at 1-800-247-7285
SASKTEL TECH SUPPORT Anywhere in Saskatchewan :1-800-773-2121
Outside Saskatchewan (anywhere in Canada and USA):1-888-773-2122
Anywhere else in the world:1-306-522-1820
AT&T ' Yahoo! High speed Internet
Call +1 877 722 3755 (877-SBC-DSL5)

Hope This helps

Aug 14, 2011 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Everthing is connected but power light is red and not green.


I'm sorry I cannot completely solve your issues here, but this is due to certain details that are specific to your internet service provider, and other details not provided in your request. However, I do have quite a bit of experience with 2Wire gateways and setting them up for use with DSL service. The following is based on my experiences with 2wire gateways, and AT&T as service provider:

There are a many things that could possibly be causing the red power light (which indicates a system error, more details below), and the reason why you have no internet connection. Your very best bet is to call technical support for your internet service provider (or ISP) for DSL service. You likely received this unit from your service provider - if you did, then they will have technicians who can walk you through the setup process for this specific 2Wire gateway. Also, if you received the unit from your service provider, you most likely received a setup CD/DVD for setup on your pc. If you have not already run this setup disk, do so prior to contacting technical support, and check the status of your lights / internet connection again prior to calling tech support. Depending on your service provider, if you did not receive a CD/DVD from them to setup internet service, then you most likely can find a download of the setup utility available via their website...just go online and see if you can find it on their specific website,& if so, download and run the setup utility. Only run the setup utility on a pc connected directly (by ethernet cable) to the 2Wire gateway, unless directed to do otherwise by your service provider, or their setup utility's instructions.

If you did not receive the unit from your service provider, then you should contact them asap to find out: A) if they support the 2wire gateway (give them the model number), and if they do support it, B) find out what is required to set it up for use with their service.

According to the manual from the manufacturer, available here , when your power light is lit solid red, it indicates the following: "system error, contact technical support". You need to contact technical support for your Internet Service Provider (such as AT&T DSL), NOT for the manufacturer.

If you have your PC connected to your 2wire unit, and the unit is powered on, you can access the unit's setup utility via your web browser (please ensure you have Internet Explorer 5.5 or later, or Mozilla Firefox 3.2 or later). Open your web browser, and in the address bar type the following:

http://gateway.2wire.net/

Click the system tab to open the System Summary page. The diamonds should be green or red, indicating the status of your LED's on the light panel of the 2Wire unit. It may give you only the status message I indicated above, or could provide you with more info. I maintain that you should first contact your ISP's tech support, but if you have not already accessed the gateway's setup utility and run the setup wizard, you may do so from the System Summary area. Look to the far right of the page, and you should see the Setup Wizard utility link in the lower right-hand portion of the page. Links for other registration info are also in this section, if available. Follow the on-screen instructions and check your status lights again.

Again, I hope this information helps, and again, your best resource is the tech support team for your internet service provider. Best of luck, and please report back to let us know if you get it set up, or, if we can be of further assistance to you in any way.

May 25, 2010 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Fry's wireless g router


I found this on this site:
2Wire 2700HG-B Setup
1. Connection of phone line, ethernet and power adapter
2. Indicator light: POWER: green; Ethernet: blink; DSL: green; Internet: blink or red
3. Open IE beoswer.
4. address: 192.168.1.254
5. Click "Run System Setup Wizard"
6. Login with preset password: admin. Or change password: click "I forgot the password." Under question "Here’s a hint for the password wedding date", click "I still can’t remember the password.". Then Reset System Password by enter System Key which locate on back of the Router (like: [1234567890]), and your new password, then click "Submit"
7."Set Up Your 2700HG-B Gateway" screen. Keep default "Key Code". Click "Next"
8. "Time Zone". Select your time zone,then click "NEXT"
9. "Set Up Connection Info". Enter "PPP Authentication" information provided by internet service provider. "Username", "Password", and "Confirm Password", then click "NEXT"
10. Screen "Connecting" running...
11. Auto turn to screen "2700HG-B Gateway Setup Complete", click "FINISH", or "EXIT" to complete setup or "Register" to register with 2WIRE on line.

Jan 28, 2010 | 2wire 2700HG-B Router (2700HGB)

3 Answers

2wire 2700HG-B Dsl light blinks green than turns turns red, keeps repeating. does not connect.


If your DSL light goes green solid to red check to make sure all your phones are filtered. Make sure your not filtering your 2Wire.

May 14, 2009 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Dsl light flashes red constantly


Whenever your dsl light on the 2wire modem turns red,it only means that there is a problem with the dsl connection to the modem. Here are some ways on how you can isolate the problem

1. check if your modem is properly connected to the phone jack by unplugging and replugging you phone cable
2. try to reboot the modem
3. if still getting the same lights, contact your ISP

Nov 13, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

Connection to my computer of hp photosmart c6300 via belkin adsl2router


2Wire 2700HG-B Setup
1. Connection of phone line, ethernet and power adapter
2. Indicator light: POWER: green; Ethernet: blink; DSL: green; Internet: blink or red
3. Open IE beoswer.
4. address: 192.168.1.254
5. Click "Run System Setup Wizard"
6. Login with preset password: admin. Or change password: click "I forgot the password." Under question "Here’s a hint for the password wedding date", click "I still can’t remember the password.". Then Reset System Password by enter System Key which locate on back of the Router (like: [1234567890]), and your new password, then click "Submit"
7."Set Up Your 2700HG-B Gateway" screen. Keep default "Key Code". Click "Next"
8. "Time Zone". Select your time zone,then click "NEXT"
9. "Set Up Connection Info". Enter "PPP Authentication" information provided by internet service provider. "Username", "Password", and "Confirm Password", then click "NEXT"
10. Screen "Connecting" running...
11. Auto turn to screen "2700HG-B Gateway Setup Complete", click "FINISH", or "EXIT" to complete setup or "Register" to register with 2WIRE on line.

Oct 30, 2008 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Where do I find the key for my Gateway modem? 2700HG-B 6044294410 SN31064303. When I try to access the internet it tells me to run the setup. It may be because I disconected it from my computer and...


try following this instructions..you key should be in the back of your modem router

1. Connection of phone line, ethernet and power adapter
2. Indicator light: POWER: green; Ethernet: blink; DSL: green; Internet: blink or red
3. Open IE beoswer.
4. address: 192.168.1.254
5. Click "Run System Setup Wizard"
6. Login with preset password: admin. Or change password: click "I forgot the password." Under question "Here’s a hint for the password wedding date", click "I still can’t remember the password.". Then Reset System Password by enter System Key which locate on back of the Router (like: [1234567890]), and your new password, then click "Submit"
7."Set Up Your 2700HG-B Gateway" screen. Keep default "Key Code". Click "Next"
8. "Time Zone". Select your time zone,then click "NEXT"
9. "Set Up Connection Info". Enter "PPP Authentication" information provided by internet service provider. "Username", "Password", and "Confirm Password", then click "NEXT"
10. Screen "Connecting" running...
11. Auto turn to screen "2700HG-B Gateway Setup Complete", click "FINISH", or "EXIT" to complete setup or "Register" to register with 2WIRE on line.

taken from
http://reviews.ebay.com/2Wire-2700HG-B-Router-Setup_W0QQugidZ10000000003443668?ssPageName=BUYGD:CAT:-1:LISTINGS:1

Sep 25, 2008 | Computers & Internet

1 Answer

2700HG Can't Sync to DSL Signal


The gateway is made by 2Wire contact them for repair.

Sep 12, 2008 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Lose DSL connection a lot!


Unplug you dsl and your router. Wait 20 seconds. Plug your modem back in. Wait until the DSL light turns green. Then turn your router on.

Jul 16, 2008 | 2wire 2700HG-B Router (2700HGB)

6 Answers

I have a 2wire 2701HG-B


gateway.2wire.net... try that, it should work

Dec 19, 2007 | 2wire 2700HG-B Router (2700HGB)

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