Question about JVC AV-20120 TV

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Black Box on Screen

When I turn on the TV a Black Box the shape of the Menu Box appears on the screen ...I have tried to push the menu button & the info button but it pops up until I push any other button but then it reappears.  Any Ideas??

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  • zoraida98 Sep 03, 2008

    Yes, it's very frustrating. I've been trying to troubleshoot this problem for a while now.

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  • 71 Answers

You have to turn OFF cc - closed caption - in the menu

Posted on Apr 29, 2008

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1 Answer

A black rectangle has appeared on the screen, blocking out most of the picture. How do I fix it? thanks


Ur tv still have the funsctions ON like Close Captioning.U have the tv original remote wright?Yes?Tries the remote button like CC on ur tv remote pushes it a couples make sure like CC1,2.3..turn all off.Tries go into the tv Menu tries looking for Closed Captioning functions turn CC1,2,3...turn it all off and Text1,2,3...turn it all off too.These two functions off.Tv will stop this big black box poping up on the tv screen.

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Lost remote. Must do manually on t.v. Two problems:\r\n1) I cannot get channel back on channel 3. It skips from 2 to 4. 2) TV has large black box on screen covering most of screen. I can push buttons...


Try website like Remotes.com to buy the tv original remote to used.U will used the tv original remote to turn to channel 3 with ease.After u have the tv original remote push the menu button go into Closed Captioning functions turn off like TEXT 1,2,3...The big black box will not appear on the screen again.Tv used it manually control buttons up and down channels trying to get to channel 3.U will never get it to tv channel 3 because tv channel 3 was not save on it memory list of on the tv turn manually channels buttons programming memory.Tv have a manual button said MEMU button on it tv front bazel frame?Yes.Might could used the Menu button on the tv frame to get in to turn off TEXT 1,2,3...to stop the big black box to show up on the tv screen again.

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I had to unplug my cable/tv last night and when I turned it on this morning I could not get the menu to display the cable accept on the menu screen. I went in to turn off the home theater and the cable...


Push the menu button and enter 1370 and push enter and the tv picture will appear on the screen. If it does not push the input button until the picture appears.

Jul 28, 2009 | Televison & Video

1 Answer

A black box is covering half of screen


Look in the menu for the "captions" heading. Once in the closed captions, turn off the "text" heading. This text mode is putting up the black box on the tv

Dec 06, 2008 | Televison & Video

1 Answer

Black box in middle of screen


Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).

This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.

Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.

Dec 01, 2008 | Toshiba MV13L2 13 in. TV/VCR Combo

1 Answer

Problem with black box appearing on tv screen


Check to see if close caption is enabled, on remote, press menu, see if there is setting.

Jul 26, 2008 | Televison & Video

2 Answers

Black Box?


my tv was working fine. somebody hit the menu button on the tv or the remote and i get the black box appearing in the middle of the screen. and also the pip is staying on my tv it keeps showing "a snowy picture of pip sjpwomg channels 2 through 18 i cannot figure out how to get this off of my screen.

Feb 08, 2008 | Panasonic PT-51HX41 51" Rear Projection...

3 Answers

Black box on screen


go into menu find
cc settings and
change setting to off
(make note of the one thats
causing the problem)

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6 Answers

Jvc flat screen television model AV32F713 Black box on screen.


On the reomte control (bottom) left of the sleep button is a cc button, push that until "OFF" appears on the screen. The close caption box should disappear. It worked for me, finally.

Nov 29, 2007 | Sony BRAVIA KDL-46S2000 46 in. LCD HDTV

1 Answer

Screen problem


check captions on your menu settings it has caption 1 and 2 if it is not set on caption it could be on text which cause the black box to come on the screen turn off every thing on the caption menu.if that does not work then take you set to a tech to have it reset then it could be your eprom or your video circuit.good luck.

Aug 28, 2006 | Samsung TXK2754 27" TV

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