Question about Office Equipment & Supplies
The flashing lights are a "Maintenance request error" or a "Fatal error". Most of the time it is a "Maintenance request error" which means the waste ink pads need to be serviced. You can reset the waste ink counter but the ink pads will need to be serviced at some point.
A way to temporarily silence the flashing until the printer can be serviced may be :
"Turn the printer on while holding down both the ink and paper buttons. When the paper light flashes release both buttons, then press and hold down the ink button for 10 seconds. This allegedly resets the printer to "new" condition."
I hope that helps
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Posted on Apr 26, 2008
Paper out light is flashing or on
If the paper out light is flashing, remove any paper that may be jammed in the printer.
If the paper out light is on, load more paper in the sheet feeder.
One of the ink out lights is flashing or on
If the black or color ink out light is flashing, ink is low. Prepare a replacement cartridge.
If the black or color light is on, ink is out. Replace the appropriate cartridge. See Replacing an Empty Ink Cartridge.
Ink out lights are on and the other lights are flashing
Follow the steps below.
Press the load/eject button, then remove any paper in the printer.
Turn the printer off. Check for and remove any foreign objects or pieces of paper from inside the printer. Also, make sure that there is sufficient space around the vent on the back of the printer to allow proper ventilation. Remove any objects that are blocking the vent. Then, turn the printer back on.
If the error is not cleared, contact your dealer.
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Posted on Apr 26, 2008
1. First of all, try to download the latest version of the printer driver and have that installed.
2. Next, open the printer cover and manually inspect the inside to see if there is any paper piece or foreign material that may be obstructing the printer. Also inspect the carriage return to see if there is any obstruction there. The carriage should park on the right side by default.
3. Try to reseat the ink cartridges again. Do it one at a time and take notice of if they feel and look as though they are sat right; when you first sit them in the carriage before you close the lid they don't look like they are in properly, they give the illusion that the back of it should be lower down than it actually is. Make sure you haven't assumed this and tried to make them sit lower. Also clean the printer head.
4. To rule out the computer and the cords, unplug it from the computer and power it on. If it powers up normally, then you have narrowed it down to a cable or problem in the computer. In this case consider repalcing the cables. Also try unplugging the printer (vs. using the panel switch) for 5 min or so and then re powering. After about 5mins, reconnect the printer to your computer, making sure are connections are secure.
5. Download the SSC Service Utility. It is a must-have free utility for Epson Stylus printer users. Try the SSC reset feature .
You can use the SSC service utility to reset the protection counter.
You can also use the control paler to reset the counter. Timing is the key to success when you reset the counter using the control panel so keep that in mind.
To reset the protection counter using the control panel (front panel) :
Step 1.Turn the power on while hold the following buttons. Paper feed, cleaning button. (the paper out light will flash for 3 seconds)
Step 2.While the paper out light is still flashing press the cleaning button for 10 seconds. The following LED's will flash in sequence - Ink out lights black and color, Paper out light. Once the printer starts to initialize the counter should be reset.
This will reset the protection counter. Again timing is the key to get the the above sequence to work. The timing is tricky but once you have it down it works like a charm. If it doesnt work the first time, please try 2 or 3 times until you get the timing correct. Also it is a good idea to replace or clean the absorber pads For info on the basic process try this link http://inkjetprinterhelp.us/wip.html
6. You must use the SSC Utility to re-zero the protection counter. If the SSC throws up a message "Printer off or some other problem" it's usually due to some unfinished job held in memory. Just turn the printer off and wait a minute then restart it. The SSC Utility should then function. You can probably reset this counter one or two times before you will have to open up the printer. You have to extract the waste ink pad in the base and either fit a new one or simply wash and dry the old one. It's probably good for a couple of washes but is fragile and will start to disintegrate in time. Next,uninstall the Epson Status Monitor (aka Epson Ink Waster) and use SSC for all your ink servicing. You will probably have to uninstall the complete Epson software bundle to get rid of the Status Monitor but it's well worth doing. Just reinstall the driver and any application stuff you need.
Hope that helps...Should you have any further questions, please feel free to post them here.
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Posted on Apr 26, 2008
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Posted on Jan 02, 2017
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