Question about Viper Security and Remote Start System (basic install included)
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Posted on Jan 02, 2017
no - unfortunately "any mechanic" does not have the training to troubleshoot an alarm system, and a dealership does not work on anything aftermarket.
Your best bet is to visit DEI (Directed Electronics Inc.) website and find an authorized dealer near you... most likely a car audio shop.
Best Buy usually hires newbies as installers and they dont have much experience... Look for an independant shop.
CLICK HERE to go to the Viper Site. (Find a Store is at the top of the page)
The brain module cannot be repaired - the ignition and starter relays are integrated on the controller board. Since it is 2 years old - there may not be a replacement part available.
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Posted on May 06, 2009
SOURCE: Viper remote stopped working!
First things first. Check the fuse that powers your alarm system. If that seems to be ok then try the next simple option. Open the hood and disconnect the negative battery cable. Then turn the ignition to the start position for approximately three minutes. This will allow for any remaining energy to dissipate from your system. Now you can reconnect the negative cable. *** Before trying your alarm *** turn the ignition on and off 3 times quickly. Make sure you don't start the vehicle. Now you can exit the vehicle and try your alarm. FYI you can always stop at a nearby Best Buy store for additional assistance. They are usually very helpful. Good luck and best regards, Rico...
Posted on Sep 13, 2009
You have to turn your ignition on and press the valet button switch, to turn off the alarm. Then, you have to use that same valet button to learn the remote to your alarm, following the steps in the installation manual.
Posted on Oct 08, 2010
Set lock/unlock button · open drivers door · turn key to ON position · press valet switch 1 time · press valet switch again and hold · when alarm chirps press lock/unlock on remote · release valet switch · turn key off
Set lock/unlock button
· open drivers door
· turn key to ON position
· press valet switch 1 time
· press valet switch again and hold
· when alarm chirps press lock/unlock on remote
· release valet switch
· turn key off
Posted on May 12, 2011
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