Question about Tomtom GO 720 GPS Receiver

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Spoken Address Problem with my TomTom Go 720

The Spoken Address and Spoken Address(Dialogue) buttons are only shown in grey on the 'navigate to' screen and I can't activate this facility. I bought this unit in Australia where I live. Can you help me?

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  • popeye28 May 14, 2008

    mike is turned off on the spoken address

  • bcenergy May 22, 2008

    Got mine at Auckland and the spoken address buttoms, thus features, does not seem to exist. If it is a matter of the microphone being turned off, how can I turn it on please? Please email me.

  • Piquet Jun 07, 2008

    same problem with me.

  • Anonymous Jun 21, 2008

    Same problem

    Spoken address dialogue is gray and does not work

    Bought in Australia

  • dan3688 Jul 20, 2008

    Exactly the same problem. Worked fine before the map update and was a feature that pushed me to this unit. Is there likely to be a fix?

  • kazda Jul 24, 2008

    I've also got the same problem. It was a good feature that I used all the time till they "tomtom" took it away by me downloading the 2008 map.



  • Anonymous Aug 05, 2008

    SAME PROBLEM WITH MY 720GO. WORKED FINE AND UTILIZED THIS FUNCTION A LOT. I AM VERY DISAPOINTED THAT THIS FUNCTION WAS REMOVED WITHOUT ANY WARNING WHEN UPGRADING TO 2008 MAP.

  • Anonymous Aug 10, 2008

    I have the same problem here. No spoken commands after the map update...
    What a sneaky pack of mongrels taking that away!
    That is an advertised feature of this unit.
    Where to from here?
    On the plus side, I can finally operate the 720 from the Tomtom Home software on my mac.

  • guerreiroarm Aug 27, 2008

    I HAVE GO 920 WITH THE NEW MAP AND SPOKEN ADDRESS DOES NOT WORK AS WELL !!!!

  • Anonymous Sep 08, 2008

    I have the same problem, i bought my go 720, pulled it out of the box and updated it, once i updated it, there was no spoken instuction option. Does anyone know how to get the old map back? Thanks

  • kazda May 11, 2010

    Hi Shaz29



    I've read in other forums re this problem that you MUST have firmware


    version 7.221 AND North_America map version 7.10 for this to work.



    Before I try this fix, does it still apply only to North America map v7.10 as I have the Australian maps v720.1868 and I'm not sure where I find what firmware I have.



    thanks

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Use Windows explorer or some other file manager to view all folders and files on your docked (and powered on) Tom tom unit.

If you don't see a folder in the root of the unit called ASR, then create it.

Now, in the folder ASR, you create a text file using Notepad. Just put a 1 in it, nothing else. Save the file as support_asr.dat and make sure in Notepad when in the Save as screen, you have selected 'All files' as the file type .

Finally, to make sure, in Windows XP, goto Control Panel-->Folder Options-->View tab, and make sure the option under Advanced settings window for 'Hide extension for known file types' is UNCHECKED.

Posted on Nov 21, 2008

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The spoken address feature is no longer working. Can you help me get this feature back?

Posted on Sep 07, 2009

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http://www.fixya.com/support/t3818168-tomtom_130_apps_in_foriegn_language

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i had the same problem, On the new aps with the latest software v8 this is disabled as tomtom dont advertise this feature in Australia. Phone tomtom cust support and ask to lodge an official complaint. The guy at tomtom said if there are enough complaints from owners they would look at supporting this feature. I see it as a safety feature so removing it is a step backwards for tomtom.
Hope this answers your question
Nigel a 720 addict

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