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Last page always get caught in the scanner. What's wrong with it?

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  • 19 Answers

That is one jealous piece of paper. But seriously, there are two likely causes:

1. There is a separation pad on the bottom of the tray that the paper feeds into. If the pad is too dirty or has any debris on it it will hang the last sheet. The prior sheets do not touch this pad, only the paper.

2. Be sure the paper path is clear and no other debris or "gunk" is catching the last sheet near the outer edges.

Clean and dry the feed roller (s) with a very mild soapy solution, such as a few drops of Palmolive Liquid Detergent and a good amount of water with a soft cloth. This is a safe cleaner for most surfaces, too, by the way. Clean your optics/scanner assembly with this first, then with a mild glass cleaner.

Good Luck!

Posted on Aug 04, 2010

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1 Answer

My scanner just started smearing the first page of a duplex to pdf but when I scan just front of document it doesn't smear it


Hi

Your question is not clear.

Sometimes using technical jargon makes it harder for people to understand each other (this applies to both askers and answerers).

I always advise askers to use normal language as much as possible and answerers to do the same and where jargon is unavoidable, to explain as they go along.

Please post again to clarify what you mean by "..a duplex to pdf..", in normal language not in technical jargon.

A PDF is not a real, physical document. It is a digital document on a computer or a webpage created in PDF format.

A Duplex document is a real document, printed on both sides of each sheet of paper.

If you are trying to scan a multiple page Duplex Document using the Sheet Feeder of your scanner, the ink on the reverse side may be getting caught up in, affecting and/or staining one of the rollers in the Sheet Feeder.

The bottom roller in most non-industrial Scanner Sheet Feeders expects to touch only the plain reverse side of a sheet of paper as it is passed through and turned over to rest on the Platten (scanning surface) of the scanner ready to be scanned.

Multifunction printers with built in scanners and sheet feeders and duplex printing capability are designed in a way that makes them more forgiving of dealing with duplex printed paper.

Duplex printing printed in a laser printer is less likely to cause a problem as long as it is allowed to dry thoroughly. Inkjet printing that is allowed to drry thoroughly should also be okay.

If the scanning is being attempted very soon after printing, then the wetness of the printing may be the problem.

Sheet Feeders that handle duplex printed sheets invariably become stained and need periodic cleaning.

If the document is not too long, you may have to scan it manually, page-by-page.

If the document exists as a PDF somewhere on your computer or on the internet, then it is unclear why you would need to scan it. This is why your question is puzzling.

Post a further comment, if this answer does not help you solve the problem.

I hope this helps.

Aug 25, 2011 | Fujitsu fi-5750C Flatbed Scanner

1 Answer

I tried to scan a document yet when it was saved in my file, it just appeared to be whole blank page. No text or even colored that is scanned.


I have many years repairing Canon scanners here is what I think may be wrong with yours.

Before I tell you the really bad news. Make sure you didn't install any new programs that may conflict with your scanning software. Another words an additional program that can do scanning some times the drivers for both programs don't play nice with each other. If you did then remove the last one you installed and reinstall the one you always have used in the past. Also a couple of suggestions first lower your dpi setting in your software to 200 or 300 dpi and save it at that. Then reboot (restart) your computer and try to scan something at that setting. If after you scan at that setting you get a all white page (blank page) then the bad news is the photo lens in your scanner is defective. I recently purchased a Canon Pixmar scanner/printer at walmart for under $60.00 I am saying this to you because it will be much cheaper to purchase a new scanner then to spend good money repairing the one you currently have now.

I hope this helps you out and if it did please leave me some feedback.

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2 Answers

HP7800 scanner scans multiple pages, only saves last page to PDF


Hi

i had the same problem- I unistalled all the software and then reinstalled and load this patch PDF patch from HP solutions centre and it fixed the problemhttp://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=1151021&prodNameId=1151022&swEnvOID=181&swLang=8&mode=2&taskId=135&swItem=cs-75419-1

Regards Liz

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1 Answer

I have a canon dr-3080c that will scan all but the last page have to put blank sheet of paper to complete scan job, have replaced roller kit for other problem and the kit repaired that problem but still...


I think this is rubber roller problem. Obviously, the scanner cannot find out which is the last page. If the paper available is less, the roller is not pulling the last few sheets.
S. Mohan

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Printing page order


change the order in printer properties / advanced

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1 Answer

HP psc 1315v (printer, scanner, copier) Will not print


The test page printing out every time it gets turned on is the printer's way of telling you it wants to be calibrated. Lay the test page on the scanner (follow the pictures on the test page) and scan it in. This should fix that problem and the "occasionally after waiting, something prints" problem.

Unfortunately, I don't have an answer to the "E" on the display or check printer cartridge light. Hope this helps!

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This is practically impossible. This can happen only when the file is over written! Check your software settings. May be you have selected 'multipage' option. Try scanning one page and two pages (same sheet). If the file size is different, then it means two files are scanned.

Reload your Driver and check your scanning software. I am assuming you are usning winXP/Win 2000.

S. Mohan

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1 Answer

We have a 8825 with the scanner and the scanner display is always reading "NOT READY" I do not see the lamp turn on when we power the scanner. At first the scanner would copy somethign but the...


The printer is either performing a reset, a copy quality adjustment, or is just warming up. Any of these procedures can last for at least three minutes.

Sounds like a fuser lamp has gone bad.
For a dealer that can probably reference you for service start here.
14.8 mi Replica Business Solutions, Inc. 670 King Park Drive Billings MT N (406) 839-9228 crduncan@hughes.net

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1 Answer

Ph officejet d153 problem


Hi Sir.

The problem here is with the scanner bulb.
Please click on the web link given below and perform the steps as provided in the web page to get the issue fixed.

Here is the web link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00787271&cc=us&lc=en&dlc=en&product=64986

This will fix the issue else the scanner bulb is currupted.

To make sure that the problem is with scanner bulb.
Perform these steps.

Open the scanner lid and press copy button on the printer.
The scanner bulb should be lit and goes two and fro.
If this happens that means the scanner bulb is OK else Bad.

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