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Spoken Address problem with my TomTom GO 720 GPS

Can anyone please tell me why the Spoken Address and Spoken Address (Dialogue) buttons on the 'navigate to' screen are shown in grey and won't let me activate them? I bought this unit in Australia where I live.

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  • Anonymous Sep 14, 2008

    I just purchased my Tom Tom GO 720 as a mate has one and i realy liked it, particularly the spoken address function. Problem is i don't even have the buttons for the spoken address function. My mate updated the software on his and updated to 2008 maps and now his buttons are grayed out. This is a joke.

  • Anonymous Mar 16, 2009

    I experienced the exact same issue after updating my maps for the GO 720 (ie the voice recognition feature is now greyed out). I don't even use the damn thing now because of this. I will definately lodge a complaint to these bloody money grabbers.

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I had the same problem, On the new aps with the latest software v8 this is disabled as tomtom dont advertise this feature in Australia. Phone tomtom cust support and ask to lodge an official complaint. The guy at tomtom said if there are enough complaints from owners they would look at supporting this feature. I see it as a safety feature so removing it is a step backwards for tomtom.
Hope this answers your question
Nigel a 720 addict

Posted on Jun 25, 2008

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SOURCE: Spoken Address Problem with my TomTom Go 720

Use Windows explorer or some other file manager to view all folders and files on your docked (and powered on) Tom tom unit.

If you don't see a folder in the root of the unit called ASR, then create it.

Now, in the folder ASR, you create a text file using Notepad. Just put a 1 in it, nothing else. Save the file as support_asr.dat and make sure in Notepad when in the Save as screen, you have selected 'All files' as the file type .

Finally, to make sure, in Windows XP, goto Control Panel-->Folder Options-->View tab, and make sure the option under Advanced settings window for 'Hide extension for known file types' is UNCHECKED.

Posted on Nov 21, 2008

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Use Windows explorer or some other file manager to view all folders and files on your docked (and powered on) Tom tom unit.

If you don't see a folder in the root of the unit called ASR, then create it.

Now, in the folder ASR, you create a text file using Notepad. Just put a 1 in it, nothing else. Save the file as support_asr.dat and make sure in Notepad when in the Save as screen, you have selected 'All files' as the file type .

Finally, to make sure, in Windows XP, goto Control Panel-->Folder Options-->View tab, and make sure the option under Advanced settings window for 'Hide extension for known file types' is UNCHECKED.

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